Summary
Overview
Work history
Education
Skills
Timeline
Generic

Harry Wheatcroft Brown

Ware,Hertfordshire

Summary

Background in retail at Stansted Airport at WHSmiths, emphasising customer interaction and operational efficiency. Expertise in organizing merchandise, restocking, and operating POS systems. Committed to maintaining high standards of store presentation and customer service. Achieved consistent positive feedback from customers and management.

I work well in all different environments, such as group work, and individual work environments. I can handle my self well in stressful situations, and handle difficult customers, as well as being able to diffuse difficult scenarios.

Overview

2
2
years of professional experience

Work history

Sales assistant

WHSmith
Stansted, Essex
09.2022 - 09.2024
  • Having to handle customers that are in a high stress environment (Airports)
  • Created a welcoming store environment by maintaining clean and well-organised displays.
  • Helping Customers with any queries that they had.
  • Utilised excellent communication skills to provide detailed product information.
  • Dealing with people where English may not be their first language.

Education

GCSEs -

The Bishop's Stortford High School
Bishop's Stortford, Hertfordshire
09/2017 - 08/2022

A-Levels - Geography: Grade - A, Design and Technology: Grade- A, Business Studies: Grade- B

The Bishop's Stortford High School
Bishop's Stortford, Hertfordshire
09/2022 - 08/2024

Bachelor of Arts - Architecture

University of Lincoln
Lincoln, England
09/2024 -

Skills

  • Active listening
  • Team collaboration
  • Independent work
  • Customer communication
  • Determination
  • Patience
  • Cash register operation
  • Positive attitude
  • Stock control
  • Confident communicator
  • POS Systems
  • Health and Safety regulations
  • Stock room management
  • Stocking shelves
  • Accurate money handling

Timeline

Sales assistant

WHSmith
09.2022 - 09.2024

GCSEs -

The Bishop's Stortford High School
09/2017 - 08/2022

A-Levels - Geography: Grade - A, Design and Technology: Grade- A, Business Studies: Grade- B

The Bishop's Stortford High School
09/2022 - 08/2024

Bachelor of Arts - Architecture

University of Lincoln
09/2024 -
Harry Wheatcroft Brown