Joanne Carroll
Hinckley,Leicestershire
Summary
Dedicated care professional with extensive expertise in patient safety training, manual handling certification, and infection prevention and control. Demonstrates proficiency in medication administration, dementia awareness, and safeguarding knowledge. Adept at providing compassionate support through tactful communication and a client-centred approach. Committed to promoting health and safety standards while ensuring respectful boundaries and cultural awareness. Career goal: To continue enhancing the quality of care provided to individuals with diverse needs through innovative practices and unwavering dedication.
Energetic and friendly recent graduate with excellent communication and interpersonal skills. Eager to apply learned skills in practical settings and develop new knowledge from team. Seeking to gain deeper understanding of industry and seize opportunities for career progression. Ready to contribute effectively and learn from real-world experiences.
Offering strong foundation in organisational and communication skills. Knowledgeable about managing tasks, supporting teams, and maintaining schedules. Adept at problem-solving and eager to learn. Ready to use and develop time management, teamwork, and administrative skills in a support worker role.
Within current Biomedical role driven individual with keen interest in biomedical science, showcasing strong analytical abilities and problem-solving skills. Proficient in laboratory techniques and data analysis, with effective communication and teamwork capabilities. Aiming to contribute to advancements in biomedical research and improve patient outcomes. Great understanding of infection control procedures and disease/ infection management for patients.
Overview
33
33
years of professional experience
16
16
years of post-secondary education
Work history
Biomedical Assistant-Microbiology
UHCW Hospitals Trust
Coventry, Warwickshire
2023.04 - 2026.01
- Maintained digital database, enhancing ease of access to information.
- Recorded meeting minutes accurately, aiding in accountability and record keeping.
- Increased efficiency by handling correspondence and organising files.
- Support staff members with administrative tasks, reducing workload stress.
- Implemented preventive maintenance schedules for all laboratory equipment leading to reduced breakdowns and disruptions.
- Verified patient data and test results with meticulous attention to detail.
- Updated knowledge on latest biomedical techniques through continual professional development courses,.
- Facilitated the delivery of time-sensitive test results by prioritising urgent cases.
- Followed health and safety guidelines, ensuring a risk-free work environment.
- Managed quality control procedures for accurate test results.
- Improved sample collection process through implementation of standardised procedures.
- Provided support to the laboratory team, aiding efficient workflow.
- Collected, labelled, and prepared samples for testing procedures.
- Maintained clean laboratory environment for optimal working conditions.
- Troubleshot technical issues with lab equipment to avoid downtime during critical testing periods.
- Communicated effectively with patients, explaining procedures and addressing their concerns.
- Ensured patient safety with strict adherence to laboratory protocols.
- Performed testing procedures according to agreed laboratory protocols.
- Maintained clean, organised laboratory workspace to comply with hygiene and safety standards.
- Prepared laboratory specimens and samples for efficient, accurate testing processes.
- Loaded and unloaded laboratory analysers, identifying samples requiring further testing.
- Handled reagents with care and precision.
- Performed laboratory cleaning duties including safe waste disposal, disinfecting surfaces and laundry management.
Charity Volunteer-children/adults
Rugby Autism Network
Rugby, Warwickshire
2016.10 - 2020.02
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Contributed towards creating an inclusive society by advocating for equal rights for people with disabilities at public forums.
- Assisted disabled clients to participate in community activities.
- Provided companionship during leisure activities for increased social inclusion of clients.
- Facilitated group activities for increased social interaction among community members.
Food and Beverage Team
National Trust Charlecote Park
Warwick, Warwickshire
2017.10 - 2018.02
Biomedical Student
De Montfort University
Leicester, Leicestershire
2011.09 - 2016.08
Nursing Auxiliary, all shifts
Premier People LTD, Coventry
1999.09 - 2001.10
- Supported elderly patients whilst performing daily activities, enhanced quality of life.
- Liaised with doctors for accurate implementation of care plans.
- Updated medical records punctually, facilitated efficient patient management.
- Helped in bathing and dressing patients; maintained personal hygiene standards.
- Assisted in administering medication for better patient health.
- Participated in staff training sessions; updated professional knowledge regularly.
- Assisted in wound dressings and pressure sore prevention methods; reduced risk of infection.
- Undertook regular ward rounds; improved vigilance on patient condition changes.
- Maintained clean and hygienic premises for infection control.
- Delivered high-quality patient care to ensure satisfaction.
- Collaborated with nursing team to enhance patient care delivery.
- Helped conduct diagnostic tests and collected samples; aided timely diagnosis and treatment initiation.
- Handled emergency situations effectively, ensured safety of all involved.
- Demonstrated empathy with distressed patients, ensured emotional well-being.
- Observed patients' vital signs, improved monitoring.
- Provided emotional support during stressful procedures; eased anxiety levels among patients.
- Ensured comfort of patients by providing personal care assistance.
- Provided nutritional advice to patients; encouraged healthier lifestyle.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care.
- Carried out safe, secure manual handling, promoting independence whilst assisting patients with mobility.
- Administered oral medication to incapacitated patients as outlined in care plans.
- Supported data security and patient privacy with adherence to confidentiality protocols.
- Supported bed-ridden patients through regular repositioning and chair-based exercise, helping to prevent sores, joint degeneration and blood clotting.
- Collected and disposed of clinical waste in line with regulations.
- Diligently followed Infection Prevention and Control (IPC) policies to minimise ward infection rates.
- Delivered practical and emotional support to patients and caregivers, enhancing quality care provisions.
- Recorded weight and height measurements, blood pressure and blood sugar levels.
- Recorded vital signs and other metrics to inform care team of ongoing progress.
- Provided incontinence care and bed baths, maintaining patient dignity at all times.
Care Home Assistant, nights
Minster Care Home
1999.06 - 1999.09
Mental Health Student Nurse
Coventry University
1996.09 - 1999.06
- Provided emotional support, resulting in improved patient morale.
- Demonstrated empathetic understanding towards patients' families; facilitated effective communication about the progression of patients’ conditions.
- Enhanced mental health understanding for service users through psychoeducation.
- Collaborated with multi-disciplinary teams for comprehensive patient care.
- Built trustful rapport with clients through consistent reliability and patience.
- Conducted regular welfare checks on patients to ensure safety.
- Encouraged positive lifestyle changes for sustainable mental health improvements.
- Navigated delicate situations with empathy whilst maintaining professional boundaries.
- Managed stressful situations calmly under pressure, maintaining a therapeutic atmosphere.
- Promoted safe environment by adhering to risk assessment guidelines.
- Participated in ongoing training courses, ensuring up-to-date knowledge of mental health practices.
- Delivered crisis intervention during critical incidents, ensuring immediate support.
- Maintained confidentiality of clients' information.
- Supported individuals to improve their wellbeing with weekly goal-setting sessions.
- Upheld strict confidentiality protocols ensuring respect for patient privacy.
- Observed and evaluated patients to detect changes in behaviour or abnormalities.
General Nursing Student Nurse
University of Northumbria
1995.09 - 1996.06
Shop Assistant
Greggs The Bakers
1994.09 - 1996.06
Waitress/ Bar Staff
The Sparrow Premier Inn
1993.03 - 1996.06
Nursing Auxiliary, all shifts
Walsgrave Hospital Nurse Bank
1994.03 - 1995.09
Pre nursing A level student nurse
Walsgrave Hospital Surgical wards
1992.09 - 1994.06
Education
BSc (Hons) - Biomedical Science
De Montfort University
Leicester 2011.09 - 2016.07
BSc - Biomedical Science with Professional Placement
De Montfort University
2011.01 - 2015.01
Access to Higher Education Diploma - Level 3 Applied Science, Biology, English, and IT Skills
City College Coventry
Coventry 2010.09 - 2011.06
GCE A Level - Pre-Nursing Course Psychology C
Tile Hill College
Coventry 1992.01 - 1994.01
GCSEs -
Whitley Abbey School
Coventry 1987.09 - 1992.06
Skills
- Bathing and dressing assistance
- Patient safety training
- Respecting boundaries
- Health promotion knowledge
- Hoist operation mastery
- Assisting with personal hygiene
- Manual handling certification
- First Aid
- Personal care assistance
- Nutrition management
- Patient safeguarding
- Safeguarding knowledge
- Infection prevention and control
- Cultural awareness
- Activities of Daily Living
- Dementia awareness
- Medication Administration
- Care management
- Organisational standards
- Tactful communication
- Compassionate support
- Client-Centered approach
- Adaptability to different disabilities
- Patience with repetitive behaviours
- Disability rights advocacy
- Autism spectrum understanding
- Non-Violent de-escalation
- Sensitive negotiation
- Documentation writing
- Learning disability awareness
- Driving licence
- ADHD support
- Autism support
- Autism awareness
- Health and safety training
- De-escalation techniques
- Interprofessional teamwork
- Challenging behaviour management
- Person-centred care
- Resilience under pressure
- Time efficiency
- Telephone handling
- Microsoft office suite proficiency
REFERENCES
- Fay, McSorley, Expert by Experience, Chairperson@rugbyautismnetwork.co.uk, Rugby Autism Network, 128 Lawford Lane, Rugby, CV22 7JT
- Judy, Whitmore, Senior Biomedical Scientist–Microbiology, UHCW Hospitals Trust, Clifford Bridge Road, Coventry
- Victoria, Longthorne, Senior Biomedical Scientist–Microbiology, UHCW Hospitals Trust, Clifford Bridge Road, Coventry
LEISURE INTERESTS
Sport: I enjoy swimming and outdoors hill walking and camping outdoors in England. I like to go out on my motorbike when I can since passing my test last year, Music/ Movies: I enjoy rock music and attending concerts, Bill Bailey was fantastic at the LG arena. I enjoy watching movies and have an extensive collection spanning all genres. I recently saw Green Day in Belgium., Reading/ Researching: I particularly enjoy biographies and history, in particular; the Tudor period and visited many properties including Hampton Court Palace., Travel: I like to travel and experience new cultures and have travelled through the Mediterranean, backpacked round Europe and visited many regions of the UK., Craft/creativity: In winter and quieter days I like to crochet, paint and take landscape photographs. I enjoy baking cakes and have made elaborate designs for my children's birthdays.
FURTHER INFORMATION
Having raised a family from 2001-2010 with a busy home life, I returned to full-time study and part-time work opportunities and have excellent time management, communication and interpersonal skills. Since gaining my degree, I have worked in Biomedical Sciences at a large inner city hospital. However, I would now like to contribute to working directly with patients and clients again in a community role, having moved to Hinckley in May 2025. I also own and drive my own car.
Accomplishments
Dr Jane Sherwood Award for Outstanding Dedication to Biomedical Sciences 2021
References
References available upon request.
Timeline
Biomedical Assistant-Microbiology
UHCW Hospitals Trust
2023.04 - 2026.01
Food and Beverage Team
National Trust Charlecote Park
2017.10 - 2018.02
Charity Volunteer-children/adults
Rugby Autism Network
2016.10 - 2020.02
BSc (Hons) - Biomedical Science
De Montfort University
2011.09 - 2016.07
Biomedical Student
De Montfort University
2011.09 - 2016.08
BSc - Biomedical Science with Professional Placement
De Montfort University
2011.01 - 2015.01
Access to Higher Education Diploma - Level 3 Applied Science, Biology, English, and IT Skills
City College Coventry
2010.09 - 2011.06
Nursing Auxiliary, all shifts
Premier People LTD, Coventry
1999.09 - 2001.10
Care Home Assistant, nights
Minster Care Home
1999.06 - 1999.09
Mental Health Student Nurse
Coventry University
1996.09 - 1999.06
General Nursing Student Nurse
University of Northumbria
1995.09 - 1996.06
Shop Assistant
Greggs The Bakers
1994.09 - 1996.06
Nursing Auxiliary, all shifts
Walsgrave Hospital Nurse Bank
1994.03 - 1995.09
Waitress/ Bar Staff
The Sparrow Premier Inn
1993.03 - 1996.06
Pre nursing A level student nurse
Walsgrave Hospital Surgical wards
1992.09 - 1994.06
GCE A Level - Pre-Nursing Course Psychology C
Tile Hill College
1992.01 - 1994.01
GCSEs -
Whitley Abbey School
1987.09 - 1992.06