Joanne Brown
Carnforth,United Kingdom
Summary
A dedicated team player with a knowledge of business support and facilities supervision, known for strong communication skills both in writing and speaking. Focus on being pro-active instead f re-active. Demonstrates the ability to work effectively within a team or independently, with a flexible and people-focused approach. Skilled in multitasking and managing priorities, aiming to contribute to organisational success through efficient time and workload management. Willing to learn new skills and broaden my horizons
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work history
Administrator
RSPB Leighton Moss
Silverdale, Lancashire
2025.03 - Current
- Responsible for supporting retail, café warden and management with admin duties such as expenses, raising purchase orders, paying invoices. Ordering equipment
- Dealing with queries received via email or telephone.
- Responsible for weekly banking, completing finance report and upkeep of change float.
- Assisting facilities manager with regular fire checks. contractor management and building maintenance schedule. Ensuring office, visitor centre and cleaning supplies are kept stocked up
- Diary management, both electronic and physical-booking rooms for meetings
- SharePoint knowledge, storing and uploading documents and applying tags for easy retrieval
- First Aider, Fire Warden, able to use Evac chair
- Ebis user
- GDPR Compliant
Co Secretary
Phil Brown Construction Ltd
Carnforth, Lancashire
2003.04 - Current
- Self build project
- VAT Returns
- Assisted in HR duties, resulting in streamlined hiring processes.
- Facilitated efficient communication by managing correspondence via post and email.
- Handled customer inquiries effectively; increased customer satisfaction rates.
- Enhanced company communication with accurate minute-taking during meetings.
Cafe assistant
RSPB Leighton Moss
Silverdale, Lancashire
2018.04 - 2025.03
- Working in this environment shows can think on my feet and has a strong focus on team working, along with working with public.
- Fulfilled all duties as assigned during peak hours for effective operation of café.
- Prepped ingredients daily to maintain fresh offerings.
- Took accurate food orders, preventing misunderstandings and errors in service delivery.
- Restocked display cases regularly for optimal product availability.
Education
Some College (No Degree) - Level 2 Business Administration
Shrewesbury College(online)
Shrewesbury 2026.01 - 2026.05
Integrated Business Technologies Level 3 - IT
Lancaster and Morecambe college
Morecambe, Lancashire 2003.09 - 2004.05
CSEs - English, Maths, Science, Typewriting
Denery High School
Wigan 1980.09 - 1983.06
Skills
- Telephone etiquette
- Experienced in giving business support, along with responsibility for facilities or office supervision
- Maintaining office records
- Good at communicating, both in writing and speaking
- Able to work as part of a team, but also on my own initiative
- Happy to multi-task and manage priorities and workloads
- Knowledge of GDPR regulations
- Microsoft Office
- Sharepoint
- Discretion and confidentiality
Affiliations
- Jive Dancing
- Powerlifting
- Scouts, Group lead volunteer, which involves overseeing all three section, Beavers Cubs and Scouts
References
References available upon request.
Timeline
Some College (No Degree) - Level 2 Business Administration
Shrewesbury College(online)
2026.01 - 2026.05
Administrator
RSPB Leighton Moss
2025.03 - Current
Cafe assistant
RSPB Leighton Moss
2018.04 - 2025.03
Integrated Business Technologies Level 3 - IT
Lancaster and Morecambe college
2003.09 - 2004.05
Co Secretary
Phil Brown Construction Ltd
2003.04 - Current
CSEs - English, Maths, Science, Typewriting
Denery High School
1980.09 - 1983.06