Joanna Simon

I managed customer service, oversaw stall operations, and drove sales. I spearheaded social media marketing initiatives and fostered strong relationships with clients and partners. I meticulously maintained stock inventory and served as a dedicated personal assistant to the company owner.

In my role, I provided guidance and support to customers, oversaw the alarm system, and strategically upsold to meet KPIs. I skillfully handled customer complaints and managed stock inventory. I was responsible for opening and closing the store, performing administrative tasks, setting up employee schedules, and managing monetary transactions and POS operations.

In my role, I proactively communicated with national car dealerships, promptly responded to emails, and expertly investigated and resolved customer complaints.

As a Football Journalist Intern, I diligently collected information, crafted compelling news pieces, and presented my work to the team in both French and English.

As a proactive leader, I efficiently scheduled shifts, managed inventory, and trained staff. I adeptly handled customer complaints, rectified service issues, and drove sales. My strategic planning of staff rotas ensured effective workload management. I meticulously monitored stock levels for optimal bar service.

Efficiently served orders and ensured an excellent dining experience. Skillfully mixed beverages, maintained inventory, prepared a variety of coffee drinks, kept a clean workspace, and interacted positively with customers.

Delivered outstanding personal care and emotional support to patients, ensuring their utmost comfort and well-being. Vigilantly maintained a safe and hygienic environment, and actively assisted with daily activities.

My responsibilities encompassed delivering superior customer service, managing financial transactions with precision, endorsing the establishment, strategically upselling products, meticulously preparing food and beverages, maintaining a pristine and organized environment, imparting knowledge through staff training, and effectively leading a team.

As part of a dynamic team, we strategically orchestrated a fundraising event for a selected non-profit. Despite a limited budget, we successfully secured a venue, planned engaging activities, and executed effective advertising.

As an EFL teacher, I empower students by imparting essential linguistic skills and fostering cultural understanding. I facilitate interactive learning experiences in a global context, using innovative teaching methods to enhance students’ English proficiency and cultural awareness.

As a bartender and chef at a bar and grill restaurant abroad, I masterfully crafted beverages and cooked delectable dishes, provided an exceptional dining experience. I ensured customer satisfaction by maintaining high-quality standards and creating a welcoming atmosphere.

I embarked on a 12-week FastFutures Internship with Avado during my 3rd year, where I acquired invaluable insights and hands-on experience in Data Analysis, Finance, Marketing, Entrepreneurship, and Innovation. This program was a deliberate choice to challenge myself and broaden my horizons by delving into subjects outside my previous academic purview.

Participated in a year-long academic exchange program to Japan, immersing myself in the culture, language, and academic environment. This enriching experience broadened my global perspective and enhanced my adaptability skills.

As a liberal arts graduate, I’ve had a diverse academic experience, studying a wide array of subjects from humanities to social sciences. This interdisciplinary approach has honed my critical thinking skills, cultural understanding, and ability to view issues from multiple perspectives.

Studied French, English Literature, Art and Sociology (AS). Passed all A2 exams with grades A to C.