Joanna meshi
Summary
Friendly and reliable retail assistant with experience in customer service and childcare. Skilled at working in fast-paced environments, assisting customers, resolving queries and working effectively as part of a team. A quick learner with a positive attitude, strong communication skills and a commitment providing excellent service.
Overview
2
2
Languages
1
1
year of professional experience
Work history
Customer retail assistant
Kingfisher
essex
2026.03 - 2026.05
- Assisted hundreds of customers daily using self-checkouts.
- Resolved customers queries professionally.
- Maintained a clean and organised checkout area.
- Worked efficiently during busy periods while providing excellent customer service.
- Worked flexible shifts, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Day Care Assistant
mother teresa essex
essex
2025.05 - 2025.09
- Monitored safety of children during outdoor play sessions, ensuring a secure environment for physical activity.
- Developed strong relationships with parents, facilitating consistent communication about children's progress.
- Followed sanitation and health protocols to reduce risk of illnesses.
- Conducted regular cleaning duties, maintaining a tidy and organised play area that supported active learning.
Education
btec - business
Capital city
GCSEs - business, photography, health&social, maths, english
William edwards
Skills
- Customer service
- Teamwork
- Time management
- Fast learner
- Attention to detail
- Problem solving
- Organisation
- IT skills ( self-checkout systems, online orders, online returns)
- Calm under pressure
- Communication skills
Languages
Albanian
Fluent
English
Native
Affiliations
- keeping active
- learning new skills
- fitness
- voluteering
- working as part of a team
Timeline
Customer retail assistant
Kingfisher
2026.03 - 2026.05
Day Care Assistant
mother teresa essex
2025.05 - 2025.09
btec - business
Capital city
GCSEs - business, photography, health&social, maths, english
William edwards