Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Joanna Gomes

Abertillery,Blaenau Gwent

Summary

Compassionate and attentive individual with a strong foundation in customer service, healthcare, and informal animal care. Having early hands-on experience assisting with dog walking and fostering animals under the supervision of a veterinary nurse, has sparked a lasting passion for animal welfare. Now actively pursuing a career in veterinary nursing with a long-term goal of becoming an Advanced Veterinary Nurse. Also highly interested in expanding knowledge through animal welfare courses. Reliable, organized, and calm under pressure—dedicated to learning, and supporting pet well-being.

Overview

8
8
years of professional experience
8
8
years of post-secondary education

Work history

Health Care Support Worker

NHS
01.2023 - 07.2025
  • Company Overview: Cardiff & Vale and Aneurin Bevan Health Boards
  • Supported clinical staff with patient care, hygiene, and mobility assistance.
  • Recorded patient observations and maintained confidentiality.
  • Developed empathy, reliability, and strong communication skills under pressure.
  • Cardiff & Vale and Aneurin Bevan Health Boards

Front of House & Bar Staff

Various Employers
01.2019 - 01.2023
  • Company Overview: Pryzm, Delta Force, Chopstix, Mint
  • Delivered high-level customer service in fast-paced environments.
  • Managed cash handling, order taking, and problem-solving with professionalism.
  • Promoted to Welfare Staff Supervisor at Pryzm and completed certified first aid training.
  • Pryzm, Delta Force, Chopstix, Mint

Weekend Pet Care Assistant (Informal)

Private
Cardiff, United Kingdom
03.2017 - 07.2017
  • Assisted with weekend dog walking and basic care under the guidance of a veterinary nurse.
  • Helped care for fostered animals including feeding, cleaning, and comforting.
  • Gained early exposure to responsible animal handling and welfare practices.

Education

IT & Business -

Open University
09.2021 - 07.2022

Art & Design Foundation - undefined

Cardiff & Vale College
01.2019 - 01.2020

Some College (No Degree) - Art & Design

St David's Sixth Form College
Cardiff
01.2017 - 01.2019

GCSEs - undefined

St Illtyds Catholic High School
01.2013 - 01.2017

Skills

  • Animal handling and care
  • Time management
  • Customer service
  • Reliability and discretion
  • Problem-solving
  • Multi-tasking
  • Calm under pressure
  • Comforting distressed patients
  • Adhering to patient confidentiality

Affiliations

  • Arts & Crafts
  • DIY
  • Gaming
  • Swimming
  • weight training

Timeline

Health Care Support Worker

NHS
01.2023 - 07.2025

IT & Business -

Open University
09.2021 - 07.2022

Front of House & Bar Staff

Various Employers
01.2019 - 01.2023

Art & Design Foundation - undefined

Cardiff & Vale College
01.2019 - 01.2020

Weekend Pet Care Assistant (Informal)

Private
03.2017 - 07.2017

Some College (No Degree) - Art & Design

St David's Sixth Form College
01.2017 - 01.2019

GCSEs - undefined

St Illtyds Catholic High School
01.2013 - 01.2017

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Joanna Gomes