Joana Hasford

Northampton,Northamptonshire

Summary

Focused support worker skilled in delivering caring and compassionate support to address challenging issues. I have knowledge and experience working with people with behaviours that challenge. I can work under pressure and always maintain professional composure. I prioritise patients' well-being, safety, and dignity through therapeutic relationships, and I look forward to enhancing my knowledge and skills as allowed.

Overview

years of professional experience

years of post-secondary education

Work History

Health care assistant

Timken Grange Care Home

Northampton, Northamptonshire

09.2023 - Current

Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
Successfully positioned and transferred patients from beds into wheelchairs, applying safe handling techniques.
Observed patient condition and behaviour closely, reporting changes or concerns promptly.
Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.

Support worker

CareTech Community services

Kings Lynn, Norfolk

03.2019 - 08.2023

Built therapeutic relationships with patients through compassionate care and friendly rapport-building.
Monitored and documented patients' behaviours, activities, and development, aiding appropriate care plan management.
Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
Continuously promoted best practices in health, safety, and security to safeguard service user welfare.
Reported service user progress to senior staff, addressing concerns and suggesting appropriate action.

Education

GCSEs - Home Economics

Bompeh Senior High School, Takoradi, Ghana

09.1997 - 06.2000

Skills

Emotional intelligence
Resilience
Patient risk assessment

Team player
Good communication skills
Good listener

References

References available upon request.

Timeline

Health care assistant - Timken Grange Care Home