Joby Joseph
London,Harringay Greenlanes
Summary
Dedicated professional with extensive responsible driving experience spanning 13 years, demonstrating exceptional safety awareness and adherence to rules and procedures. Proven ability to manage time effectively and maintain concentration and focus under pressure, ensuring reliable service delivery. Strong customer service skills complemented by adept problem-solving capabilities, aiming to leverage these competencies in a challenging role that values precision and efficiency.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Customer assistant
Chris steven Ltd
London, Upper Holloway
2025.04 - Current
- Operated till systems smoothly, streamlining check-out process for customers.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
- Participated actively in staff meetings contributing valuable insights towards improving store performance.
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Provided excellent customer service to ensure repeat business.
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Collaborated efficiently with team members to maintain smooth store operations.
- Ensured health and safety regulations complied within work premises at all times.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Assisted customers with product selection to ensure satisfaction.
- Stocked shelves regularly for easy access to products by customers.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
- Improved customer relations by promptly addressing queries and concerns.
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
Driver
Lausanne steel construction
Sharjah,UAE, Sharjah
2016.11 - 2025.02
- Operate company vehicles Car,Van,1 TON pick up vehicles safely and efficiently ,ensuring timely transport of goods ,materials and people.
- Carry out daily vehicle inspections and report any faults in line with safety procedures.
- Follow strict health and safety regulations within a busy industrial environment.
- Supervise team members on site,ensuring work is completed safely and to company standards
- Coordinate deliveries and manage schedules to meet operational deadlines
- Handle unexpected issues calmly ,prioritizing safety at all times.
- Maintain accurate delivery logs and reports
- Demonstrate strong attention to detail and situational awareness.
Site supervisor
Four Zone Industries
Ajman,UAE, Ajman
2014.02 - 2015.10
- Handled customer complaints professionally, resulted in improved client relations.
- Provided reliable service as a result of meticulous attention to detail.
- Delivered goods safely by adhering to strict road safety rules.
- Demonstrated professionalism when dealing with clients, fostered positive relationships.
- Demonstrated excellent knowledge of local routes and shortcuts via diligent planning.
- Showcased strong ability to handle high pressure situations calmly during peak hours.
- Managed time efficiently to meet all delivery deadlines.
- Navigated through heavy traffic whilst maintaining composure.
- Performed daily vehicle inspections to ensure safety.
- Adhered strictly to traffic laws, reduced risk of accidents.
- Followed route schedules, improved punctuality.
- Maintained vehicle cleanliness for a professional appearance.
Driver with welder
Al Reyami steel construction
Qatar, Rasalfan
2010.02 - 2014.02
- Showcased strong ability to handle high pressure situations calmly during peak hours.
- Improved fuel efficiency by adopting eco-friendly driving habits.
- Followed route schedules, improved punctuality.
- Maintained vehicle cleanliness for a professional appearance.
- Demonstrated excellent knowledge of local routes and shortcuts via diligent planning.
- Provided reliable service as a result of meticulous attention to detail.
- Navigated through heavy traffic whilst maintaining composure.
- Performed daily vehicle inspections to ensure safety.
- Carried out vehicle checks and organised repairs to achieve timely resolution.
- Avoided road congestion by taking alternative routes where possible.
- Topped up oil and tyres to support vehicle safety and functionality.
Welder
Al Reyami Steel construction
Dubai, Dubai Investment Park
2008.02 - 2009.04
- Followed detailed assembly blueprints, schematics and instructions for precise result.
- Utilised MIG, TIG and stick welding techniques for a variety of projects.
- Improved skills through regular participation in professional development courses staying updated with latest industry trends.
- Assisted with training new hires on proper welding techniques leading to improved team performance.
- Read complex technical diagrams in the execution of welding tasks, achieving accuracy.
- Collaborated with team members on large scale projects enhancing productivity and efficiency.
- Handled materials efficiently during fabrication process, minimising wastage.
- Performed routine maintenance on welding equipment to ensure optimal performance.
- Cut and smoothed metal components prior to welding ensuring seamless fit.
- Joined metal parts using arc-welding equipment delivering robust structures.
- Used grinder and air arc, removing and repairing weak welds to meet quality guidelines.
- Chipped off excess weld, slag and spatter using hand tools.
- Welded in flat, horizontal, vertical and overhead positions.
- Interpreted engineering blueprints to meet exact job specifications.
Education
ITC - x-Ray Welding
Victory Institute
Thrissur,India 2005.06 - 2006.03
A-Levels(attempted) - commerce
Navajyothi College
India,Thrissur 2003.06 - 2005.03
GCSEs -
St.Sebastian High school
India,Thrissur 2001.06 - 2003.03
Skills
- Safety awareness
- Concentration and focus
- Responsible driving experience since 13 year
- Customer service skill
- Time management and reliability
- Working under pressure
- Problem solving
- Following rules and procedures
Certification
Uk Driving License -JOSEP807274J99GP 28
UAE Driving License converted
Indian Driving License-KL0820050084567
Languages
Hindi
Beginner
English
Elementary
References
References available upon request.
Reference
Giju Kurikose Luckochan(CEO)
Lausanne steel construction contracting
Timeline
Customer assistant
Chris steven Ltd
2025.04 - Current
Driver
Lausanne steel construction
2016.11 - 2025.02
Site supervisor
Four Zone Industries
2014.02 - 2015.10
Driver with welder
Al Reyami steel construction
2010.02 - 2014.02
Welder
Al Reyami Steel construction
2008.02 - 2009.04
ITC - x-Ray Welding
Victory Institute
2005.06 - 2006.03
A-Levels(attempted) - commerce
Navajyothi College
2003.06 - 2005.03
GCSEs -
St.Sebastian High school
2001.06 - 2003.03