Millie Holmes
Otley,West Berkshire
Summary
Dedicated professional with expertise in resuscitation techniques, rescue equipment usage, and water safety instruction. Demonstrates exceptional skills in dealing with panic situations and maintaining calm under pressure. Proficient in first aid knowledge and Basic Life Support Certification, ensuring health and safety awareness. Strong swimmer with outstanding customer service abilities, adept at public relations and needs assessment. Committed to enhancing team dynamics as a team player while pursuing opportunities to advance water safety education.
Friendly Customer Assistant with knack for creating positive shopping experiences. Excel at resolving customer queries and boosting satisfaction. Improved store layout, leading to smoother operations and happier customers.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Customer assistant
Bondgate Bakery
Otley, West Yorks
2024.03 - Current
- Collaborated efficiently with team members to maintain smooth store operations.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Assisted customers with product selection to ensure satisfaction.
- Participated actively in staff meetings contributing valuable insights towards improving store performance.
- Operated till systems smoothly, streamlining check-out process for customers.
- Cross-sold related products at the point of purchase boosting overall sales volumes.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
- Increased sales through suggestive selling techniques.
- Provided excellent customer service to ensure repeat business.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
Education
GCSEs - Currently sitting 10 GCSEs - (Predicted grades 6 - 9)
Prince Henry's Grammar School
Otley, LeedsSkills
- Resuscitation technique
- Rescue equipment usage
- Dealing with panic situations
- Rescue techniques proficiency
- Swimming competency
- Water safety instruction
- Calm under pressure
- Public Relations
- First aid knowledge
- Health and safety awareness
- Basic Life Support Certification
- Rescue techniques
- Situational awareness
- Strong swimmer
- Assertiveness
- Team player
- Customer Service
- Outstanding customer service
- Needs assessment
Affiliations
- Swimming, gym, socialising with friends...
Certification
NPLQ passed Dec 2025.
References
References available upon request.
Timeline
Customer assistant
Bondgate Bakery
2024.03 - Current
GCSEs - Currently sitting 10 GCSEs - (Predicted grades 6 - 9)
Prince Henry's Grammar School