Jillani Munir

Assisted in recruitment efforts for quality staffing.

Fostered a professional work environment through strong leadership skills.

Coordinated staff schedules to ensure optimal coverage during peak times.

Streamlined reservation process, enhancing customer convenience.

Ensured regulatory compliance in all front-of-house operations.

Collaborated with management on promotional campaigns to attract new customers.

Streamlined reservation process, enhancing customer convenience.

Handled customer complaints, ensuring swift resolution and client retention.

Upheld high standards of hygiene within the establishment, promoting health and safety regulations compliance.

Conducted regular inventory checks for adequate stock maintenance.

Up-sold exclusive menu items, resulting in increased revenue for the establishment.

Trained new staff to maintain consistent, high-quality customer service standards.

Coordinated with kitchen and bar staff to ensure seamless operations and resolve issues promptly.

Utilised POS system for order taking and encouraged customers to leave Google reviews.

Participated in 'Career's Ready' programme to gain workplace exposure.

Shadowed daily activities to comprehend office work scope.

Handled cash, card and voucher payments, whilst maintaining an accurate financial record.

Provided expert product advice to customers about inquires about the menu.

Maintained a clean and organised checkout environment.