Summary
Overview
Work history
Education
Skills
Helping People
Timeline
Generic

Jessica Woodward

Borehamwood,Hertfordshire

Summary

Dedicated worker with a strong foundation and passion for customer service. Demonstrates exceptional communication skills, including conflict mediation and responsive listening, while maintaining patience and composure in challenging situations. A team player with a keen aptitude for interpersonal interactions, committed to assisting others with personal hygiene needs and managing time effectively. Career goals include advancing within the hospitality industry by leveraging skills in customer service.

Overview

1
1
year of professional experience
6
6
years of post-secondary education

Work history

Gardening and Customer Service Assistant

Horton's Gardening Service
, Hertfordshire
05.2023 - 09.2023
  • Communicated with customers regarding appointment times
  • Organised appointments
  • Worked out prices
  • Did manual work including heavy lifting and small gardening jobs
  • Managed relationships with customers
  • Answered any questions or conflicts customers had and recommended products they may need

Teaching assistant

Bowmansgreen Primary School
London Colney, St Albans, Hertfordshire
07.2022 - 07.2022
  • Did some work experience here
  • Worked one-on-one with children, both those with and without additional needs
  • Helped decorate classrooms for the next year
  • Helped children across all different year groups with their work
  • Ensured safety of pupils during activities outside as well as some inside the classroom

Education

GCSEs - English, Maths, Science and Business

Hertswood Academy
Borehamwood, Hertfordshire
09.2018 - 06.2024

Skills

  • Excellent memory recall
  • Patience and composure
  • Resilient under pressure
  • Customer Service
  • Food preparation
  • Time management
  • Assisting with personal hygiene
  • Interpersonal aptitude
  • Responsive listening
  • Strong communication
  • Communication excellence
  • Conflict mediation
  • Patience and tolerance
  • Team player

Helping People

For many years I have cared for my mother who has many illnesses and is therefore unable to function well without my aid. I prepare every meal, take care of all cleaning as well as assisting   with financial requirements. From this, I have developed a strong passion for helping others with any needs they have and fulfil these needs to the best of my ability.

Timeline

Gardening and Customer Service Assistant

Horton's Gardening Service
05.2023 - 09.2023

Teaching assistant

Bowmansgreen Primary School
07.2022 - 07.2022

GCSEs - English, Maths, Science and Business

Hertswood Academy
09.2018 - 06.2024
Jessica Woodward