Evie Wales
Newcastle,Tyne and Wear
Summary
Self motivated individual with alot of experience in food catering, but also in general customer service fields from the range of knowledge acquired from working in both Lotherton Hall and Queens Mill Tearooms. I strive to be friendly and enthusiastic whilst simultaneously handling working in fast paced environments.
Overview
2
2
years of professional experience
Work history
Waitress and Kitchen assistant
Leeds Council Lotherton Hall
Aberford, Leeds
2024.05 - Current
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Waitress
Queens Mill Tearooms
Castleford, West Yorkshire
2023.10 - 2024.04
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Maintained clean and organised dining area for customer comfort.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Collaborated with kitchen staff to ensure order accuracy.
- Took part in making food and drink to help out kitchen staff, learned how to use a coffee machine and food hygiene.
Education
A-Levels - English literature, History, Textiles
New College Pontefract
Pontefract, Wakefield 2023.09 - 06/2025
Certificate of Higher Education - Fashion Design
Northumbria University
Newcastle upon Tyne 2025.09 -
Skills
- Completed food hygiene certificate 1 and 2
- Flexible to working in different areas, when working at Lotherton Hall I work in the cafe, but also the gift shop, supervising the House and in the burger and ice-cream stall
- Completed Silver duke of Edinburgh where I showed skills of resilience and teamwork
- Beverage preparation knowledge
- Excellent memory recall
- Tea and coffee brewing
- Familiarity with allergen guide
- Customer Service
Accomplishments
Duke of Edinburgh Silver
Timeline
Certificate of Higher Education - Fashion Design
Northumbria University
2025.09 -
Waitress and Kitchen assistant
Leeds Council Lotherton Hall
2024.05 - Current
Waitress
Queens Mill Tearooms
2023.10 - 2024.04
A-Levels - English literature, History, Textiles
New College Pontefract
2023.09 - 06/2025