Jessica Singh
Willenhall,West midlands
Summary
Motivated professional with varied experience in customer-facing roles. Demonstrates strong problem-solving and active listening skills, contributing to positive customer interactions. Eager to apply adaptability and teamwork to enhance service delivery in future opportunities.
Overview
3
3
Languages
1
1
year of professional experience
Work History
Waitress
Shine star banqueting
Willenhall
02.2026 - 03.2026
- Optimised customer experience by serving each guest with a positive and enthusiastic attitude.
- Created a welcoming atmosphere through friendly conversation with guests, enhancing their overall dining experience.
- Ensured compliance with hygiene and food handling standards to maintain a safe dining environment.
- Set tables meticulously with clean cutlery, crockery, and glassware to prepare for guest dining.
Retail Sales Associate
Grandeur interiors
Darlaston
06.2025 - 12.2025
- Assisted customers in finding products and provided detailed information, enhancing overall shopping experience.
- Shared information on new products and promotions with customers, driving sales engagement.
- Met sales targets through proactive promotion and excellent customer service.
- Resolved customer queries through active listening and problem-solving, ensuring customer satisfaction.
Hospitality Team Member
Little Dessert Shop
Wolverhampton
02.2025 - 02.2025
- Delivered food and drinks to tables promptly, ensuring seamless service.
- Greeted and seated visitors efficiently, contributing to positive guest experiences.
- Maintained high standards of cleanliness throughout establishment, preparing tables and dining areas.
- Fostered teamwork and open communication among staff, strengthening workplace morale, encouraging teamwork and communication among staff.
- Processed payments accurately, handling cash, credit card transactions, and issuing receipts.
Education
GCSEs -
Pool Hayes academy
Willenhall 2020 - 2025
A-Levels - Humanities
city of Wolverhampton college
Wolverhampton, WLV 2025 - 2027
Skills
- Food hygiene standards
- Order management
- Cash handling
- Customer engagement
- Sales promotion
- Time management
- Team collaboration
- Problem resolution
- Active listening
- Communication skills
- Positive and approachable
Languages
English
Proficient
C2
Hindi
Advanced
C1
Spanish
Beginner
A1
Timeline
Waitress
Shine star banqueting
02.2026 - 03.2026
Retail Sales Associate
Grandeur interiors
06.2025 - 12.2025
Hospitality Team Member
Little Dessert Shop
02.2025 - 02.2025
A-Levels - Humanities
city of Wolverhampton college
2025 - 2027
GCSEs -
Pool Hayes academy
2020 - 2025