Summary
Overview
Work History
Education
Skills
Certification
Hobbies and interests
Timeline
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Bethany Alice Hawkins

Solihull,West Midlands

Summary

Dedicated individual with proven experience in high-pressure environments, showcasing excellent teamwork and communication abilities. Part of my Cabin Crew course involved various high pressured scenarios such as evacuating an aircraft filled with smoke and performing water based recues. I'm adaptable and proactive, delivering quality service while effectively managing customer interactions and resolving issues. Strong work ethic is evident through consistent attention to detail and a positive attitude. I have been volunteering at Olton Mere Sailing club as a waitress and bar staff for the last year helping at their fundraising events and regular member only events.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Waitress

olton mere sailing club
Solihull, West midlands
01.2025 - Current
  • Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
  • Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.
  • Maintained safe hygiene and food handling standards for full compliance.
  • Welcomed guests warmly upon arrival and provided initial assistance with menu options, answered initial questions and took drink orders.

Cleaner

Superclean limited
Solihull, West midlands
12.2024 - 08.2025
  • Swept, vacuumed, polished and mopped hard floors within establishment.
  • Followed sanitisation, health and hygiene regulations.
  • Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
  • Deep cleaned floors by hoovering, mopping and sweeping surfaces.
  • Conducted deep cleaning of restrooms, including sanitising toilets, sinks, and mirrors for hygiene upkeep.

Education

ncfe level 2 - cabin crew and aviation

solihull college
solihull
01-2027

GCSEs - GCSEs

Lode Heath Academy
Solihull
01-2025

Skills

  • Customer service
  • Teamwork
  • Problem resolution
  • Food hygiene standards
  • Time management
  • Attention to detail
  • Team collaboration
  • Positive and approachable
  • Positive engagement
  • Patience under pressure
  • Sales support
  • Table serving
  • Listening attentively
  • Customer feedback handling
  • Outstanding customer service

Certification

  • Cabin Crew certified

Hobbies and interests

I have travelled the western coast of Australia where I was able to snorkel with sea turtles when exploring the Coral Coast. I have a keen interest in water sports and enjoyed having the opportunity to paddle board amongst Dolphins

Timeline

Waitress

olton mere sailing club
01.2025 - Current

Cleaner

Superclean limited
12.2024 - 08.2025

ncfe level 2 - cabin crew and aviation

solihull college

GCSEs - GCSEs

Lode Heath Academy
Bethany Alice Hawkins