Jessica Hill
Omagh,Tyrone
Summary
People-orientated Team Leader successful in delivering revenue and strategic initiatives. Aligns workplace culture with organisation mission and values. Looking for new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
Work History
Team Leader
Trinity Support and Care Services
West Tyrone Supported Living Service, Tyrone
12.2023 - Current
- Assist in the implementation of clinical/Social Care policies and guidelines which supports person centred services in line with National Quality Standards and all legal frameworks.
- Working in partnership with multi-disciplinary teams, families and other key people to support each service user to work towards and achieve their personal goals, guided by their individual care plan.
- To participate in matters concerning discipline, grievances, untoward incidents and complaints, when required.
- Ensure that services are compliant with the requirements of the Health, Safety and Welfare legislation.
- To maintain accurate and comprehensive records as are required in the individual service e.g. daily reports, financial records, communication books, family contact sheets and service user care plans.
Accommodation Support Worker
First Housing
Ramona House, Tyrone
08.2022 - 12.2023
- Fostered an inclusive environment by addressing diverse needs of residents.
- Developed personalised care plans, improved individual well-being.
- Administered medication as per guidance from the community addiction team.
- Observed changes in behaviour or health condition; facilitated timely medical intervention.
Classroom Assistant (ASN)
Education Authority
Kilronan Special School, Londonderry
09.2021 - 11.2022
- Promoted positive behaviour within the classroom setting, enhancing overall learning experience.
- Prepared visual aids for effective teaching techniques.
- Created an inclusive learning environment by promoting respect and empathy among students.
- Implemented behavioural management strategies.
Support Worker
Belfast Central Mission
Tafelta Rise, Londonderry
09.2019 - 09.2021
- Encouraged social integration by facilitating community involvement opportunities.
- Implemented care plans.
- Assess new referrals to the service.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
Education
NVQ Level 5 - Health and Social Care (Adult Pathway Management)
People 1st
10.2024 -
NVQ Level 3 - Children's Care, Learning and Development
Northern Regional College
Co. Londonderry 09.2015 - 06.2017
Skills
- Makaton, Level 1-4, with hopes to complete Makaton tutor training in the near future
- Quality improvement techniques
- Other augmentative and alternative communication
- Crisis intervention strategies -CPI trained
Timeline
NVQ Level 5 - Health and Social Care (Adult Pathway Management)
People 1st
10.2024 -
Team Leader
Trinity Support and Care Services
12.2023 - Current
Accommodation Support Worker
First Housing
08.2022 - 12.2023
Classroom Assistant (ASN)
Education Authority
09.2021 - 11.2022
Support Worker
Belfast Central Mission
09.2019 - 09.2021
NVQ Level 3 - Children's Care, Learning and Development
Northern Regional College
09.2015 - 06.2017
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