Year of hospitality experience
Jessica Fenton
Northwich,Cheshire East
Summary
Over a years experience of working in hospitality in front of house. This involved providing excellent customer service and carrying out front of house duties throughout a shift.
Overview
1
1
2
2
years of post-secondary education
Work history
Waitress
Eleven Cafe
Northwich, Cheshire
07.2024 - 09.2025
- Provided exceptional customer service by welcoming new customers at the door and taking orders.
- Maintained cleanliness and organisation of dining area throughout shift and busy periods.
- Efficiently cleared tables to allow for arrival of new customers.
- Communicated with kitchen staff to allow delivery of food and to take into account customer preferences or allergies.
- Engaged with customers when possible to create a welcoming environment and encourage repeat visits.
- Followed health and safety regulations to maintain a safe and hygienic work environment at the start, throughout and when closing a shift.
- Adapted to changing priorities and demands in a fast-paced environment.
- Performed close shift duties, thoroughly cleaning bathroom facilities, the cafe and replenishing stock.
Education
A-Levels - Geology, Geography, Textiles
Cheshire College South and West
Crewe, Cheshire East 09.2023 - 06.2025
GCSEs - GCSEs
The County High School Leftwich
Northwich, Cheshire 09.2018 - 06.2023
Skills
- Dietary requirements understanding
- Cleaning procedures competence
- Excellent memory recall
- Tills operation
- Hospitality-Focused mindset
- Resilient under pressure
- Customer Service
Timeline
Waitress
Eleven Cafe
07.2024 - 09.2025
A-Levels - Geology, Geography, Textiles
Cheshire College South and West
09.2023 - 06.2025
GCSEs - GCSEs
The County High School Leftwich
09.2018 - 06.2023