Jessica Deighton
Eastleigh,Hampshire
Summary
Hard working, high achieving individual looking for part time or full time work. Experience working in a team driven environment and to complete tasks within a deadline. Knows how to work within a high demand company, which relies heavily on handling and dealing with customer demands. Exhibits strong customer service skills honed over ten years in multiple industries and environments Demonstrates reliability and punctuality in all tasks. Eager to learn new roles and embrace additional responsibilities. Proven ability to adapt quickly to changing environments and contribute positively to team dynamics.
Overview
8
8
years of professional experience
Work history
Post person
Royal Mail Delivery Office
Eastleigh, Hampshire
2022.04 - Current
- Adhered to delivery schedules to maintain service standards.
- Conducted doorstep collections from customers for added convenience.
- Provided excellent customer service to enhance satisfaction levels.
- Sorted mail efficiently to ensure accurate deliveries.
- Supported colleagues during busy periods for improved workflow management.
- Followed all company policies, promoting a professional image at all times.
- Handled customer complaints courteously and professionally, resolving issues effectively.
- Managed high volume of mail, maintaining quality of service.
Customer sales assistant
Co-op Food
Chandler's Ford, Hampshire
2020.02 - 2022.03
- Processed transactions, ensuring accuracy at all times.
- Executed visual merchandising displays to increase product appeal.
- Maintained shop floor cleanliness for an inviting shopping environment.
- Enhanced customer engagement by offering product knowledge and advice.
- Balanced multiple responsibilities simultaneously without compromising on quality of service provided.
- Performed accurate inventory checks for continual stock availability.
- Upsold additional products for increased revenue generation.
- Built relationships with customers through friendly interaction and assistance.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Operated cash registers with accuracy and processed cash and card transactions.
- Performed daily opening and closing functions and inventory management.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
Customer sales assistant
Matalan
Eastleigh, Hampshire
2017.10 - 2017.12
- Arranged displays attractively, driving impulse purchases.
- Provided exceptional customer service, enhancing customer loyalty.
- Handled incoming customer queries, enhancing customer satisfaction rates.
Education
Bachelor of Arts - Animation
Solent University
Southampton 09/2017 - 05/2020
A-Levels - Media, photography, fine art, film studies
Barton pevrill college
Eastleigh, Hampshire 09/2014 - 05/2017
Skills
- Courteous communication
- Adaptable to new routes
- Health and Safety Compliance
- Customer Service
- Professional attitude
- Public interaction
- Dispute handling
- Stock control
- Cash handling
- Deadline-driven
- Organised
- Punctuality
- Loading and unloading goods
Affiliations
- Theatre
- Cross stitching
- Swimming
- Exploring
- Films
Timeline
Post person
Royal Mail Delivery Office
2022.04 - Current
Customer sales assistant
Co-op Food
2020.02 - 2022.03
Customer sales assistant
Matalan
2017.10 - 2017.12
Bachelor of Arts - Animation
Solent University
09/2017 - 05/2020
A-Levels - Media, photography, fine art, film studies
Barton pevrill college
09/2014 - 05/2017