Jessica Clarke
Hook,Hampshire
Summary
I am mature, professional and organised with excellent interpersonal skills. I work well alone and as part of a team. I get on well with all age groups socially and professionally and I work hard to succeed in all that I do.
Overview
4
4
years of professional experience
Work History
Food and Beverage assistant
Tylney Hall Hotel
Rotherwick, Hampshire
03.2026 - Current
- Delivered professional and attentive service to guests, collaborating efficiently within a busy team to maintain high customer service standards in a luxury hotel environment.
- Enhanced communication and problem-solving skills to address challenges, ensuring a consistently positive guest experience.
Meet and Greet volunteer
NHS
Basingstoke, Hampshire
02.2026 - 08.2026
- Welcomed NHS patients and visitors into hospital with professionalism and empathy, creating a positive first impression.
- Developed strong communication skills in healthcare environment by addressing patients' queries and proactively guiding them to appointments when needed.
Retail assistant
Sainsbury’s
Hook
05.2024 - 08.2026
- Arranged deliveries on shelves, prioritising earlier dated products at the front and presenting stock effectively.
- Contributed to team efforts by completing tasks diligently and methodically to meet deadlines.
- Supported customers by answering questions about stock and helping them find products.
Assistant carer volunteer
Old Raven House
Hook, Hampshire
08.2024 - 09.2024
- I supported elderly residents alongside a carer and helped them with daily activities.
- This experience gave me valuable insight into patients’ needs and person-centred healthcare.
- I developed my adaptability, particularly with residents living from Dementia.
Customer service
Tada! Beauty
Hartley Wintney
05.2022 - 05.2024
- Performed a range of customer service-related activities including managing the reception, arranging and confirming appointments, dealing with customer queries, preparing for customer treatments and managing the smooth running of the salon for the therapists.
- Enhanced communication skills by interacting with customers of all ages, demonstrating initiative in problem-solving under pressure.
- Improved time management by effectively prioritising tasks within a set schedule while addressing customer needs.
Education
BSc - Pharmacology with a year in industry
University of Bristol
06-2030
A-level - Biology, Psychology, Chemistry
The Sixth Form College Farnborough
Farnborough, Hants06-2025
GCSE -
Robert Mays school
Odiham06-2023
Skills
- Customer service
- Communication skills
- Complaint handling
- Patient interaction
- Team collaboration
- Resilient under pressure
Accomplishments
- Grade 7 ballet - distinction
- Grade 6 flute - pass
Timeline
Food and Beverage assistant
Tylney Hall Hotel
03.2026 - Current
Meet and Greet volunteer
NHS
02.2026 - 08.2026
Assistant carer volunteer
Old Raven House
08.2024 - 09.2024
Retail assistant
Sainsbury’s
05.2024 - 08.2026
Customer service
Tada! Beauty
05.2022 - 05.2024
BSc - Pharmacology with a year in industry
University of Bristol
A-level - Biology, Psychology, Chemistry
The Sixth Form College Farnborough
GCSE -
Robert Mays school