Jenny Woolley
Gillingham,Kent
Summary
Senior operational transformation and governance leader with over 18 years of experience in high-risk healthcare settings. Expertise in service transformation, quality improvement, workforce planning, and regulatory compliance. Proven ability to manage large multidisciplinary teams, analyse performance data, and influence senior stakeholders to implement sustainable operational changes. Currently pursuing a Level 7 Senior Leader Apprenticeship and Executive MBA, with a strong focus on compassionate leadership and effective communication.
Overview
19
19
years of professional experience
Work History
Delivery Suite Senior Sister (Band 7)
Medway NHS Foundation Trust
Kent
01.2023 - Current
- Senior operational leadership of a busy high-risk maternity service, with responsibility for workforce, safety, performance, compliance and service improvement.
- Managed 100+ staff, conducting appraisals, overseeing sickness absence, facilitating 1:1s, and ensuring adherence to professional standards and performance management processes.
- Led rostering and workforce planning for Delivery Suite, coordinating on-call rosters for 200+ staff to ensure adequate coverage.
- Oversaw operational risk, equipment and safety assurance, and training compliance, escalating service pressures.
- Lead and contribute to quality-improvement programmes and pathway redesign, using audit and performance data to identify variation and drive improvement.
Interim Maternity Manager & CNST Compliance Lead (Band 8a responsibilities)
Medway NHS Foundation Trust
Kent
02.2026 - 06.2026
- Led oversight of CNST Maternity Incentive Scheme requirements, coordinating evidence, action owners, audits and assurance against national safety standards.
- Led interim senior management and compliance initiatives, ensuring safe operational delivery and service assurance.
- Collaborated with senior midwifery, obstetric and corporate stakeholders to identify compliance gaps, escalate risks, and ensure timely delivery of required actions.
- Supported workforce, performance, governance and service-improvement priorities across maternity.
CNST Compliance Manager Lead (Band 7)
Medway NHS Foundation Trust
Kent
09.2022 - 01.2023
- Managed evidence and assurance for national maternity safety requirements, enhancing compliance with CNST, Ockenden, and CQC standards.
- Coordinated clinical leads and stakeholders, ensuring delivery of robust compliance and effective reporting mechanisms.
- Analysed and presented data, KPIs, audit findings, and risks, facilitating informed decision-making and timely corrective actions.
Maternity Education Team (Band 7)
Medway NHS Foundation Trust
Kent
03.2022 - 09.2022
- Supported delivery of projects and training-compliance systems, ensuring adherence to quality and time expectations.
- Developed data processes, delivered staff training, and communicated insights from incidents and service changes to enhance team knowledge.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Maternity Transformation Lead - Continuity of Carer (Band 8a)
Medway NHS Foundation Trust
Kent
03.2021 - 03.2022
- Led workforce modelling and service redesign, ensuring effective implementation of national maternity transformation programme.
- Analysed workforce capacity and establishment data, identifying safe implementation options for hospital and community services.
- Collaborated with e-rostering teams to design new workforce structures, delivering engagement and training for successful organisational change.
Clinical Coordinator Midwife (Band 7) / PReCePT QI Lead
Medway NHS Foundation Trust
Kent
06.2018 - 03.2021
- Coordinated patient flow and multidisciplinary response during complex and emergency situations, ensuring seamless operational oversight across antenatal, intrapartum and postnatal services.
- Directed PReCePT quality-improvement programme, employing PDSA cycles, audits, dashboards, staff education and frontline process redesign; realised highest compliance improvement in Kent, Surrey and Sussex area in 2017-18.
Band 6 Coordinator Midwife
Medway NHS Foundation Trust
Kent
05.2014 - 06.2018
Band 6 Midwife
Medway NHS Foundation Trust
Kent
11.2007 - 05.2014
Education
Senior Leader Apprenticeship - Health and Care
Arden University
09-2026
BSc (Hons) - Midwifery
Canterbury Christ Church University
01-2007
Skills
- Programme & Transformation Delivery
- Operational Leadership
- Governance & Regulatory Compliance
- Quality & Continuous Improvement
- Service redesign
- Risk and Assurance
- Workforce planning
- Stakeholder Engagement
- Data analysis
- Advanced Excel
- Workforce modelling
- KPI reporting
- Policy development
- Training and facilitation
- Board communication
- Multidisciplinary leadership
- Incident learning
Custom
- Lead operational responsibility for a 24/7 high-risk maternity service, with line-management responsibility for 100+ staff and complex workforce planning and rostering.
- Coordinate on-call rostering across a workforce of 200+ staff, balancing service requirements, workforce availability and operational risk.
- Previously appointed Band 8a Maternity Transformation Lead, using workforce modelling, data analysis and service redesign to support implementation of a new model of care.
- Led and supported multiple quality-improvement and transformation programmes, using data, audit, PDSA cycles and stakeholder engagement to embed sustainable change.
- Experienced in maternity-wide governance, CNST Maternity Incentive Scheme compliance, policy development, audit, risk escalation and assurance reporting.
- PReCePT quality-improvement work achieved the highest increase in magnesium sulphate uptake in the Kent, Surrey and Sussex area (2017-18), alongside recognition in midwifery leadership and innovation awards.
Timeline
Interim Maternity Manager & CNST Compliance Lead (Band 8a responsibilities)
Medway NHS Foundation Trust
02.2026 - 06.2026
Delivery Suite Senior Sister (Band 7)
Medway NHS Foundation Trust
01.2023 - Current
CNST Compliance Manager Lead (Band 7)
Medway NHS Foundation Trust
09.2022 - 01.2023
Maternity Education Team (Band 7)
Medway NHS Foundation Trust
03.2022 - 09.2022
Maternity Transformation Lead - Continuity of Carer (Band 8a)
Medway NHS Foundation Trust
03.2021 - 03.2022
Clinical Coordinator Midwife (Band 7) / PReCePT QI Lead
Medway NHS Foundation Trust
06.2018 - 03.2021
Band 6 Coordinator Midwife
Medway NHS Foundation Trust
05.2014 - 06.2018
Band 6 Midwife
Medway NHS Foundation Trust
11.2007 - 05.2014
Senior Leader Apprenticeship - Health and Care
Arden University
BSc (Hons) - Midwifery
Canterbury Christ Church University