Jennifer Thursfield
Stranmillis,Northern Ireland
Summary
Dedicated individual with experience in customer service and team collaboration, adept at building relationships and addressing customer needs. Shows strong communication skills and a proactive approach to problem-solving, contributing to a positive work atmosphere. Reliable team player who is eager to adapt and assist in achieving team goals.
Overview
1
1
Language
1
1
Certification
7
7
years of post-secondary education
Work History
Equestrian assistance
Olivia Cohen
Stranmillis, Belfast, Northern Ireland
07.2026 - Current
- Engaged with customers to understand needs and deliver exceptional service
- Built and maintained courteous and effective working relationships.
- Handled customer concerns and escalated major issues to supervisor.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Picked up additional tasks to aid team success.
Education
GCSEs - Religious studies, history, psychology
Victoria College Belfast
Stranmillis, Belfast, Northern Ireland 09.2021 - 06.2028
Skills
- Communication: Confident communicating with customers, colleagues and peers in a friendly and professional manner
- Teamwork: Able to work effectively with others and contribute positively to a team
- Organisation & time management: Strong organisational skills developed through balancing schoolwork, independent projects and extracurricular activities
- Independent working: Experienced in carrying out independent research and completing long-term projects, including two EPQs
- Responsibility & reliability: Trusted with responsibilities involving overlooking information and stock during my time at Rowans Equestrian
- Customer service: Comfortable interacting with members of the public and providing a welcoming, helpful experience
- Research & critical thinking: Strong ability to research, analyse information and form well-supported arguments, developed through academic work and independent research
- Willingness to learn: Quick to learn new skills and receptive to feedback and guidance
- Attention to detail: Careful and thorough when completing academic, practical and workplace tasks
Languages
Greek
Proficient
C2
Timeline
Equestrian assistance
Olivia Cohen
07.2026 - Current
GCSEs - Religious studies, history, psychology
Victoria College Belfast
09.2021 - 06.2028