Jenna Wiltshire
Margate,Kent
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Driven individual with knack for teamwork and excellent organisational skills, demonstrating proficiency in food preparation and kitchen safety protocols. Strong communication and time-management abilities, ensuring smooth kitchen operations. Committed to contributing to well-coordinated and productive kitchen environment in [Desired Position] role.
Overview
21
21
years of professional experience
6057
6057
years of post-secondary education
Work history
Kitchen assistant
Bradstow School
Broadstairs, Kent
06.2022 - Current
- Assisted in stock rotation, reducing spoilage and wastage of ingredients.
- Improved kitchen efficiency by assisting in food preparation tasks.
- Performed regular checks on refrigerator temperatures ensuring safe preservation conditions of food.
- Ensured proper waste disposal to maintain a hygienic kitchen environment.
- Washed dishes quickly after meals service to free up space in the kitchen area.
- Unloaded deliveries promptly for
- immediate storage and use of fresh produce.
- Providing snacks and drinks to young individuals and encouraging engagement to enhance communication confidence.
- Arranging essential items for young people throughout day.
- working collectively to ensure food standards are met, fostering an enjoyable school environment for the young people.
Community care worker
All Seasons
Margate, Kent
02.2015 - 05.2022
- Developed strong rapport with patients, fostering trust and cooperation in care plans.
- Demonstrated patience and understanding during challenging situations, promoting a calm atmosphere.
- Liaised with multi-disciplinary teams for coordinated client care plans.
- Upheld high standards of confidentiality regarding sensitive personal information about clients.
- Administered medication
- Documented daily care activities to provide comprehensive patient records.
- Respected cultural beliefs and practices whilst delivering personalised care services.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
- Delivered personal care to service users, from housekeeping to shopping and meal preparation.
Cleaner
Helping Hands
Broadstairs, Kent
01.2014 - 01.2015
- Conduct weekly cleans of private clients' homes, incorporating additional cleans as required.
- Kept communal areas tidy and well-organised for optimal functionality.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
Support assistant
Guardian homecare
Ramsgate, Kent
01.2009 - 05.2010
- Delivered high-quality care following individual care plans.
- Advocate on behalf of clients when necessary protecting their rights and promoting inclusivity.
- Organised engaging activities, boosting mental stimulation and overall wellbeing.
- Fostered a supportive environment by providing one-on-one care to individuals with learning disabilities.
- Administered medication accurately, ensuring client's physical health was maintained.
- Facilitated community integration by arranging and attending outings and events.
- Improved quality of life by assisting with personal hygiene and meal preparation.
- Assisted in household tasks, creating a clean and organised living space for clients.
- Handled challenging behaviour professionally, preserving dignity whilst ensuring safety of all involved parties.
- Safely drove clients to social activities and appointments.
- Sleep in nights required.
Personal care assistant
KCC
Ramsgate, Kent
09.2006 - 08.2008
- Promoted independent living by providing personalised support to a single individual.
- Coordinated activities to enhance social interaction.
- Gave support to attend a college provision with peers.
- Provided emotional support during challenging times, enhancing mental wellbeing of client.
- Assisted client with bathing and personal grooming to maintain self-esteem and general wellness.
- Safely drove client to social activities and appointments.
- Helped service user to gain ability to function independently in society.
Sales assistant
Newlook
Broadstairs, Kent
01.2006 - 08.2006
- Ensured stock replenishment in a timely manner to maintain product availability.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers in locating specific items to boost satisfaction.
- Operated cash registers with accuracy and processed cash and card transactions.
- Processed returned or exchanged items and provided refunds to customers.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
Sales assistant
Mothercare
Broadstairs, Kent
02.2005 - 01.2006
- Supporting expectant mothers and assisting with selection of prams, car seats,and baby accessories.
- Offered personalised shopping advice to enhance customer experiences.
- Managed till operations smoothly, reducing waiting time for customers.
- Operated cash registers with accuracy and processed cash and card transactions.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
Waitress assistant/ ice cream kiosk
Royal albion hotel
Broadstairs, Kent
07.2004 - 09.2004
- Summer employment undertaken for two consecutive years whilst in education.
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Managed cash register efficiently.
- Worked closely with kitchen staff members to understand dietary needs of specific clients.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided ice cream from kiosk to passing customers.
Education
level 2 diploma - health and social care
City & Guilds of London Institute
apprenticeship - adult social care
Skills for care and development
Margate, Kentfunctional skills in Maths - maths
City and guilds
GCSE -
St georges c of e foundation school
broadstairs 07.2000 - 03.2005
Affiliations
- Exercise, mainly running and going to the gym.
- reading, nothing better than switching off and losing yourself in a book.
Timeline
Kitchen assistant
Bradstow School
06.2022 - Current
Community care worker
All Seasons
02.2015 - 05.2022
Cleaner
Helping Hands
01.2014 - 01.2015
Support assistant
Guardian homecare
01.2009 - 05.2010
Personal care assistant
KCC
09.2006 - 08.2008
Sales assistant
Newlook
01.2006 - 08.2006
Sales assistant
Mothercare
02.2005 - 01.2006
Waitress assistant/ ice cream kiosk
Royal albion hotel
07.2004 - 09.2004
GCSE -
St georges c of e foundation school
07.2000 - 03.2005
level 2 diploma - health and social care
City & Guilds of London Institute
apprenticeship - adult social care
Skills for care and development
functional skills in Maths - maths
City and guilds