Summary
Overview
Work History
Education
Skills
Hobbies and interests
Timeline
Generic

Jenna Johnson

Cardiff

Summary

I am Jenna, a highly motivated and confident individual with a strong work ethic and a positive, outgoing attitude. I am reliable, hardworking, and polite, with the ability to work effectively both as part of a team and on my own initiative. I have developed a strong set of transferable skills and am eager to learn more. I have also been a member of the Combined Cadet Force (CCF) as an Army Cadet, where I gained valuable experience and developed a wide range of transferable skills. Through participation in training camps and residential weekends, I built discipline, teamwork, leadership, and resilience in challenging environments beyond everyday settings. I also completed a nursing course through the CCF, gaining theoretical knowledge of the healthcare sector and hands-on insight by visiting a hospital to observe behind-the-scenes procedures in a surgical theatre.

Overview

4
4
years of professional experience

Work History

Retail Assistant

Primark
03.2022 - Current
  • Demonstrated exceptional customer service skills, effectively engaging with and supporting customers.
  • Assists customers at till, managing both cash and card transactions.
  • Demonstrated capacity to collaborate efficiently within a team environment.
  • Strong attention to detail, encompassing visual merchandising and presentation.
  • Patient and composed under pressure, even in high-stress environments.
  • Oversaw department management and stock ordering within store.
  • Demonstrates a considerate and empathetic approach, coupled with robust negotiation and problem-solving skills.

Hospitality Assistant

Principality Stadium
08.2021 - 03.2022
  • Delivered food and beverage service to customers in fast-paced environment
  • Upheld cleanliness, organisation, and stock levels in bar and service areas during peak periods.
  • Eliminated waste and upheld cleanliness in bar and adjacent event areas.
  • Delivered friendly, professional customer service.
  • Complied with food hygiene, health, and safety regulations at all times.

Education

Diploma of Higher Education -

Cardiff and Vale college
Cardiff
2024

GCSEs -

Cantonian High School
Cardiff
2021

Skills

  • Customer service
  • Visual merchandising
  • Stock management
  • Team work
  • Cash handling
  • Merchandising
  • Cleaning and sanitation
  • Communication
  • Basic technology
  • Problem solving

Hobbies and interests

One of my favourite hobbies is watching rugby and I am really passionate about the sport. I enjoy listening to different types of music. I also like being active within the gym and I love experiencing new things and new opportunities.

Timeline

Retail Assistant

Primark
03.2022 - Current

Hospitality Assistant

Principality Stadium
08.2021 - 03.2022

Diploma of Higher Education -

Cardiff and Vale college

GCSEs -

Cantonian High School
Jenna Johnson