Summary
Overview
Work history
Education
Skills
Timeline
Generic
Jenna Hughes

Jenna Hughes

Sale,United Kingdom

Summary

Driven individual with flair for creativity and leadership. Combines strong organisational abilities with exceptional customer service skills. Knowledgeable about inventory management, visual merchandising and client satisfaction.

Overview

14
14
years of professional experience
13
13
years of post-secondary education

Work history

Floristry shop manager

Chloe Robinson Designs
Altrincham, Trafford
2017.03 - Current
  • Received orders in person, by phone and online, processing within allocated timeframes.
  • Merchandised stock and controlled stock levels, minimising costs and waste.
  • Prepared bespoke bouquets for special occasions to meet client needs.
  • Coordinated with team members to deliver high-quality service under peak times.
  • Increased repeat business with superior customer service skills.
  • Improved the aesthetic appeal of weddings with customised floral decorations.

Florist

Diddibox Flowers
Sale, Trafford
2018.07 - 2025.02
  • Designed window displays to increase foot traffic and sales.
  • Organised weekly fresh flower orders from wholesalers, maintaining optimal freshness.
  • Created funeral arrangements with respect and sensitivity during difficult times.
  • Managed daily flower shop operations for seamless business flow.
  • Handled cash transactions, ensuring accurate financial records were kept.

Colour Technician

Nicky Clarke Hairdressers
Manchester, Manchester
2011.09 - 2015.05
  • Specialised in modern hairstyling trends to increase client retention.
  • Responded effectively to client complaints, retaining their trust and patronage.
  • Offered advice on hair care products to boost sales.

Education

A-Levels - Art, Psychology, Sociology

Winstanley College
Wigan
2006.09 - 2019.07

Skills

  • Retail operations understanding
  • Creative visioning
  • Event planning expertise
  • Financial budgeting
  • Team leadership capabilities
  • Stock control software usage
  • Point-Of-Sale software operation

Timeline

Florist

Diddibox Flowers
2018.07 - 2025.02

Floristry shop manager

Chloe Robinson Designs
2017.03 - Current

Colour Technician

Nicky Clarke Hairdressers
2011.09 - 2015.05

A-Levels - Art, Psychology, Sociology

Winstanley College
2006.09 - 2019.07
Jenna Hughes