Summary
Overview
Work history
Education
Skills
Accomplishments
References
Timeline
Generic

Holly Coleman

Bedford,Central Bedfordshire

Summary

Driven individual with flair for creativity and team work. Combines strong organisational abilities with exceptional customer service skills. Ready to enhance client experiences while keen to learn and develop skills.

Loyal employee with solid understanding of training; dedicated team player, proactive and hands-on in task completion. Reliable quick learner eager to develop industry knowledge and take on new challenges.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work history

Floristry shop manager

Olivia James
Woburn, Central Bedfordshire
06.2023 - Current
  • Managed floral workshop logistics, including sourcing flowers and tools, and developed contemporary lesson plans.
  • Coordinated deliveries to ensure timely fulfilment of customer orders.
  • Created unique floral designs aligning with client expectations.
  • Designed exciting shop-front installations to boost customer footfall and enhance social media visibility.
  • Provided tailored arrangement recommendations based on customer budgets and preferences.
  • Maintained awareness of floral design trends to ensure competitive edge in industry practices.
  • Cultivated a warm shop atmosphere to enhance shopping experience.
  • Kept abreast with latest trends in floral design, stayed competitive in industry practices.
  • Engaged in liaising with clients, improving customer relations

Assistant logistics manager

Colpac
Flitwick, Central Bedfordshire
10.2022 - 06.2023
  • Increased productivity and reduced costs by streamlining warehouse operations.
  • Implemented new software systems to enhance internal communication efficiency.
  • Ensured compliance with safety regulations, minimising incidents in workplace.
  • Coordinated deliveries by liaising with sales and marketing teams.
  • Monitored market trends to identify potential challenges or opportunities within the industry.
  • Supporting senior management in strategic decision-making through detailed reporting.

Education

Certificate of Higher Education - Floristry

Shuttleworth College
Biggleswade, Central Bedfordshire
09.2019 - 09.2022

GCSEs -

Redborne Upper School
Ampthill, Central Bedfordshire
09.2016 - 09.2019

Skills

  • Decision-Making aptitude
  • Organised approach
  • Patience under pressure
  • Innovative thinking
  • Technical proficiency
  • Proactive attitude
  • Customer service-oriented
  • Clear communication
  • Deadline management
  • Flexibility
  • Willingness to learn

Accomplishments

Best Florist in Bedfordshire 2024

References

References available upon request.

Timeline

Floristry shop manager

Olivia James
06.2023 - Current

Assistant logistics manager

Colpac
10.2022 - 06.2023

Certificate of Higher Education - Floristry

Shuttleworth College
09.2019 - 09.2022

GCSEs -

Redborne Upper School
09.2016 - 09.2019

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Holly Coleman