Jemma Ashurst
Newport,Gwent
Summary
Seeking a Full-time Position in the Criminal Justice field. I am a compassionate individual with experience in multiple fields including Social media marketing, Hostessing and working with children.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work history
Nursery Practitioner
Dean close Nurseries
Newport, Gwent
06.2023 - Current
- Developed trusting relationships with children, parents and staff.
- Applied paediatric first aid and managed incidents with calm and composure.
- Attended regular training opportunities to expand professional knowledge and further career progression.
- Delivered rich learning opportunities for children with diverse abilities.
- Created stimulating learning environments to motivate educational engagement and development.
- Boosted literacy and numeracy attainment using innovative games and exercises.
- Encouraged physical fitness and wellbeing through outdoor activities.
Teaching Assistant
Accent on education
Newport, Gwent
09.2022 - 01.2023
- Distributed learning materials, textbooks and stationery, enabling full student cooperation in activities.
- Tutored students individually and in small groups to reinforce learning concepts from core subjects.
- Helped teachers with lesson plan development, class preparation and student mentoring.
- Supervised students to maintain adherence with health and safety requirements, inside and outside classroom environments.
- Cultivated close working relationships with students, teaching staff and parents, working collaboratively to achieve exam success.
- Supervised students in wider school environments, offering reliable dining room, library and playground support.
- Established effective classroom routines by providing high-quality practical support to teaching staff.
Hostess
The Celtic Manor Resort
Newport, Gwent
07.2021 - 08.2022
- Resolved guest and employee complaints, maintaining customer satisfaction and workforce effectiveness.
- Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
- Encouraged customer loyalty by delivering unparalleled service throughout dining experiences.
- Prepared dining room for special functions.
- Monitored guests for intoxication, immediately reporting concerns to management.
- Documented guest reservations and preferences, communicating changes to restaurant staff using UpMenu.
- Applied best practices to maintain quality standards and encourage fruitful dining experience.
Bartender
Hogarths Gin Palace
Swansea, Vale of Glamorgan
10.2019 - 06.2021
- Maintained bar stocks, replenishing daily as necessary.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Social Media Coordinator
Hairspray LTD
Newport, Blaenau Gwent
07.2017 - 06.2020
- Grew Facebook following by 100% in 5 months with innovative and interactive content.
- Mitigated impact of crises by monitoring social sentiment and crafting effective crisis communication plans.
- Maximised engagement across all platforms by identifying and responding quickly to key trends, seasonal themes and market events.
- Continuously monitored competitor activity, identifying ways to diversify, expand and capture attention of target audience.
- Adapted content to different formats and platforms, including video editing with Adobe Premiere Rush app.
- Instilled culture of idea generation, creative problem-solving and out-of-the-box thinking across team.
Sales Assistant
Boots
Newport, Gwent
10.2016 - 01.2017
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Worked energetically to maintain efficient operations during peak trading hours.
Crew member
McDonald's
Newport, Gwent
12.2015 - 04.2016
- Maintained clean and sanitary food preparation areas and equipment.
- Shared product knowledge to answer customer questions and make suggestions.
- Acted as team player by helping colleagues finish their tasks.
- Flexibly took on various roles to support workflow.
- Operated cash register to take payments and process orders.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Prepared food and beverages within target timeframes.
- Achieved excellent customer service by greeting customers and meeting quality expectations.
- Maximised restaurant cleanliness and accessibility.
Education
Bachelor of Science - Criminology
Swansea University
Swansea 09.2017 - 06.2021
Master of Science - Forensic Science
University of the West of England, Bristol
Bristol 09.2021 - 09.2022
GCSEs - Mathematics
St Josephs RC high school
Newport 06.2015 -
GCSEs - English Language
St Josephs RC High School
Newport 06.2015 -
GCSEs - Welsh
St Josephs RC high school
Newport 06.2015 -
A-Levels - English Literature
St Josephs RC high school
Newport 06.2017 -
A-Levels - Law
St Josephs RC high school
Newport 06.2017 -
A-Levels - Sociology
St Josephs RC high school
Newport 06.2017 -
Skills
- Guardian relations
- Special needs support
- Meal assistance
- Behaviour management
- Hygiene protocols
- Progress reporting
- Psychological plans
- Financial processing
- Creative curriculum implementation
- Recruitment and induction
Languages
Welsh
Elementary
Timeline
Nursery Practitioner
Dean close Nurseries
06.2023 - Current
Teaching Assistant
Accent on education
09.2022 - 01.2023
Master of Science - Forensic Science
University of the West of England, Bristol
09.2021 - 09.2022
Hostess
The Celtic Manor Resort
07.2021 - 08.2022
Bartender
Hogarths Gin Palace
10.2019 - 06.2021
Bachelor of Science - Criminology
Swansea University
09.2017 - 06.2021
Social Media Coordinator
Hairspray LTD
07.2017 - 06.2020
A-Levels - English Literature
St Josephs RC high school
06.2017 -
A-Levels - Law
St Josephs RC high school
06.2017 -
A-Levels - Sociology
St Josephs RC high school
06.2017 -
Sales Assistant
Boots
10.2016 - 01.2017
Crew member
McDonald's
12.2015 - 04.2016
GCSEs - Mathematics
St Josephs RC high school
06.2015 -
GCSEs - English Language
St Josephs RC High School
06.2015 -
GCSEs - Welsh
St Josephs RC high school
06.2015 -
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