Jeane Glover
Llandrindod,Please select a region, state or province.
Summary
A dedicated professional with a hospitality-focused mindset and exceptional time management skills, adept at delivering outstanding customer service in fast-paced environments. Demonstrates expertise in barista and food service roles, with a strong understanding of dietary requirements and allergen guides. Skilled in complaint handling, cash handling, and cleaning procedures, showcasing strong communication abilities and expert multitasking. Committed to enhancing guest experiences while pursuing career growth within the hospitality industry. Overall, an eager individual determined to expand their knowledge and capabilities in the food industry.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Waitress/Barista
The Chapel
Abergavenny, Monmouthshire
09.2022 - Current
- Utilised professional communication skills to resolve customer complaints.
- Assisted with inventory management, streamlined restaurant operations.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Met special dietary requests with careful preparation and presentation of dishes.
- Collaborated with kitchen staff to ensure order accuracy.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Maintained clean and organised dining area for customer comfort.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Education
A-Levels - Mathematics, Computer Science and Engineering
Hereford Sixth Form College
Hereford, Herefordshire 09.2022 - 07.2025
Skills
- Hospitality-Focused mindset
- Time management mastery
- Familiarity with allergen guide
- Dietary requirements understanding
- Cleaning procedures competence
- Cash handling
- Outstanding customer service
- Expert multitasker
- Strong communication
- Barista experience
- Food service
- Complaint handling
Affiliations
- Crochet
- Music
- Baking
Languages
English
Fluent
References
References available upon request.
Timeline
Waitress/Barista
The Chapel
09.2022 - Current
A-Levels - Mathematics, Computer Science and Engineering
Hereford Sixth Form College
09.2022 - 07.2025