- Going to the gym
- Playing basketball
- hanging out with friends
- music
Jay Kelly
Normanton,west yorkshire
Summary
Customer-focused professional committed to enhancing store performance through effective communication and attentive service. Experience in supporting team initiatives and ensuring a tidy, organised environment. Strong ability to assist customers in finding products and creating positive shopping experiences. Quick learner, adept at managing various tasks in fast-paced settings.
Overview
2026
2026
years of professional experience
Work History
Store Assistant
Marks & Spencer
York, North Yorkshire
10.2025 - 12.2025
- Processed transactions efficiently, including cash, credit card, and gift voucher payments.
- Resolved customer complaints with empathy, enhancing overall satisfaction.
- Monitored stock levels, ensuring product availability for customers.
- Organised and presented shelves attractively, maintaining cleanliness and effective visual merchandising.
- Maintained a tidy and organised store environment, adhering to company cleanliness standards.
Parking Attendant
University of York
York, North Yorkshire
09.2025 - 09.2025
- Directed vehicle flow in and out of the site to maintain order and safety.
- Monitored car park capacity, guiding drivers on availability and alternative parking options.
- Ensured cars do not exceed the 15 minute maximum parking period
- Facilitated smooth transition for new university students by assisting with accommodation moves.
- Welcomed new students and their parents at university orientation, offering essential information and support.
Volunteer
- Facilitated open day at new college, enhancing presentation and communication skills.
- Guided guests through venue to locate bathrooms and food areas, ensuring a positive experience.
- Provided assistance to customers with personal items during use of changing rooms, maintaining their comfort and privacy.
Education
Bachelor of Science - Mathematics
University of York
York01-2027
A level - Mathematics
New College Pontefract
Pontefract07-2026
A level - Accounting
New College Pontefract
Pontefract07-2026
BTEC - Applied Science
New College Pontefract
Pontefract07-2026
GCSE - Maths
St Wilfrid’s Catholic High School
Featherstone01-2016
GCSE - History
St Wilfrid’s Catholic High School
Featherstone01-2016
GCSE - Combined Science Trilogy
St Wilfrid’s Catholic High School
Featherstone01-2016
GCSE - English Language
St Wilfrid’s Catholic High School
Featherstone01-2016
GCSE - English Literature
St Wilfrid’s Catholic High School
Featherstone01-2016
GCSE - Media Studies
St Wilfrid’s Catholic High School
Featherstone01-2016
GCSE - French
St Wilfrid’s Catholic High School
Featherstone01-2016
GCSE - Religious Studies
St Wilfrid’s Catholic High School
Featherstone01-2016
Cambridge National - IMedia
St Wilfrid’s Catholic High School
Featherstone01-2016
Skills
- Customer service
- Problem resolution
- Attention to detail
- Organisation
- Time management
- Reliability
- Communication Skills
- Teamwork
- Problem solving
- Motivated
- Quick thinking
Interests
Timeline
Store Assistant
Marks & Spencer
10.2025 - 12.2025
Parking Attendant
University of York
09.2025 - 09.2025
Volunteer
Bachelor of Science - Mathematics
University of York
A level - Mathematics
New College Pontefract
A level - Accounting
New College Pontefract
BTEC - Applied Science
New College Pontefract
GCSE - Maths
St Wilfrid’s Catholic High School
GCSE - History
St Wilfrid’s Catholic High School
GCSE - Combined Science Trilogy
St Wilfrid’s Catholic High School
GCSE - English Language
St Wilfrid’s Catholic High School
GCSE - English Literature
St Wilfrid’s Catholic High School
GCSE - Media Studies
St Wilfrid’s Catholic High School
GCSE - French
St Wilfrid’s Catholic High School
GCSE - Religious Studies
St Wilfrid’s Catholic High School
Cambridge National - IMedia
St Wilfrid’s Catholic High School