Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jay Gilbert

Glossop,Derbyshire

Summary

Versatile Manager with extensive experience in Business development and operational management. Maintaining long-term customer relationships to boost sales.

Motivated entrepreneur with solid experience managing all levels of large scale projects. Expertise in strategic and tactical planning. Analytical problem solver and critical thinker.

Excellent at juggling multiple tasks and working under pressure. Broad industry experience including Security, Commodity Markets, Finance and Warehousing/Logistics.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Director

GTM Security Ltd
Manchester, Greater Manchester
08.2021 - Current
  • Led planning, development and implementation of business development strategies, growing revenue on average 100% per year.
  • Minimised market risk, implementing market expansion strategies to diversify income streams.
  • Facilitated strategic decision-making, performing thorough market research to identify and quantify opportunities and threats.
  • Negotiated and executed 5 new marketing partnership agreements, generating £150000 in annual revenue.
  • Delivered exceptional staff performance through training and mentoring of 30 employees.

Managing Director

Glossop Independent Traders Ltd
Glossop, Derbyshire
03.2020 - Current
  • Spearheaded development and delivery of future product offerings based on in-depth market research.
  • Provided customers with outstanding service, extending relationships for future business opportunities.
  • Supervised budgets and timelines, ensuring progress met project scope targets.
  • Interpreted underlying risks, business needs, client requirements and cost structures to increase forecasting accuracy.
  • Generated and achieved regional revenue goals, exceeding targets within company growth strategies.
  • Captured 200% in revenue growth by strategically penetrating Reverse logistics markets.

Door supervisor/Security

Self Employed
Manchester, Greater Manchester
02.2012 - Current
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Inspected equipment, structures and materials to identify the cause of errors and defects.
  • Circulated among visitors, customers and employees to preserve order and protect property.
  • Monitored and reported suspicious activities to local authorities.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Denied entrance to the building to unauthorised persons.
  • Noted and followed up on any unusual behaviour.
  • Investigated all security and safety violations.

Accounts and Fund Raising Manager

Haywill Animal rescue Charity
Glossop, Derbyshire
03.2018 - 12.2021
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Supervised a team of 2 managers and 5-10 Volunteers.
  • Created new revenue streams through Live music Events and Charity Gala.

Sales Executive

Westway Nissan
Manchester, Greater Manchester
10.2019 - 10.2020
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Worked directly with Management, logistics and marketing to achieve monthly sales targets and deliver on time.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Collaborated with management to review customer contract terms and target customers for renewals.
  • Trained on FCA compliance to sell insurance products.
  • Qualified prospects to determine potential for future sales and prioritise conversion efforts.

Operations manager

Westbrook Resources Ltd
Sheffield, South Yorkshire
11.2014 - 09.2019
  • Supported the sales team in writing proposals and contracts.
  • Contacted customers by phone and email in response to enquiries.
  • Promptly resolved all customer requests, questions and complaints.
  • Attended monthly sales meetings and quarterly budget meetings.
  • Prioritised tasks and projects to meet tight deadlines.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Established operational objectives and work plans and delegated assignments to 3rd party managers.
  • Compiled annual recommendations for end of financial year budgets.
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.

Infantry

British Army
Catterick, North Yorkshire
05.2011 - 01.2012
  • Tracked personnel and supplies within the company.
  • Supervised teams in support of security and installation law and order operations.
  • Performed as a fire team member during situational training exercises and all infantry dismounted battle drills.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Trained in the use of tear gas.

Education

BTEC level 3 - Public services and IT

Hopwood Hall college
Manchester
2011

GCSE - undefined

Royton and Crompton School
Manchester
2009

Skills

  • Sales forecasting
  • Enthusiastic yet professional demeanour
  • Natural leader
  • Product forecasts
  • Self-motivated
  • Extremely organised
  • Budgeting and finance
  • Client assessment and analysis
  • Process implementation
  • Team leadership
  • Strong verbal communication
  • Organised
  • B2B sales

Certification

  • Manual Handling certified.
  • First aid trained.
  • Export/Import documentation trained.
  • Full (clean) UK driving licence.
  • Door Supervisor.
  • Physical Intervention.

Timeline

Director

GTM Security Ltd
08.2021 - Current

Managing Director

Glossop Independent Traders Ltd
03.2020 - Current

Sales Executive

Westway Nissan
10.2019 - 10.2020

Accounts and Fund Raising Manager

Haywill Animal rescue Charity
03.2018 - 12.2021

Operations manager

Westbrook Resources Ltd
11.2014 - 09.2019

Door supervisor/Security

Self Employed
02.2012 - Current

Infantry

British Army
05.2011 - 01.2012

BTEC level 3 - Public services and IT

Hopwood Hall college

GCSE - undefined

Royton and Crompton School
Jay Gilbert