Jay Dave
Streatham,Lambeth
Summary
Results-driven professional with a strong aptitude for business development and a proven focus on target achievement. Skilled in competitor analysis, technical sales support, and fostering effective communication to drive growth and exceed objectives. Adept at leveraging analytical insights to identify opportunities and deliver strategic solutions, with a commitment to achieving measurable success in competitive markets.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work history
Sales manager
Bateleur Properties Ltd
Park Royal, Brent
2024.01 - Current
- Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
- Managed key accounts, resulting in consistent revenue generation.
Senior desktop support technician
IMSI Staffing PVT. LTD
Ahmedabad, Gujarat , India
2021.09 - 2023.02
- Collaborated with the team for successful IT projects completion.
- Trained end-users on new applications to improve proficiency.
- Implemented system improvements to boost operational efficiency.
- Updated system documentation, maintaining accurate records.
Junior executive assistant
Teleperformance Global Service PVT. LTD
Ahmedabad , Gujarat , India
2021.04 - 2021.09
- Coordinated team meetings, encouraged collaboration amongst team members.
- Prepared meeting agendas to facilitate productive discussions.
- Processed expense reports, reduced financial discrepancies.
- Enhanced office efficiency with streamlining administrative procedures.
L1 desktop support engineer
Acute Informatics PVT. LTD.
Ahmedabad, Gujarat, India
2019.07 - 2021.04
- Assisted in IT projects, resulting in improved system efficiency.
- Installed necessary peripherals for enhanced workstation functionality.
- Monitored system performance regularly, ensuring seamless operations.
- Maintained excellent customer relations for effective service delivery.
System support engineer
Vmukti Solutions PVT. LTD.
Ahmedabad, Gujarat, India
2018.02 - 2019.04
- Conducted routine system checks for improved operational efficiency.
- Maintained IT infrastructure with regular updates and upgrades.
- Crafted user manuals and guidelines, helped end-users navigate through the system effectively.
- Collaborated with developers, optimised application performance on different platforms.
Education
Master of Business Administration - Data Analytics
BPP University
London 2023.03 - 2024.08
Master of Science - IT
Ganpat University
Ahmedabad , Gujarat , India 2018.06 - 2020.06
Bachelor of Science - ITIMS
Ganpat University
Ahmedabad , Gujarat , India 2015.05 - 2018.06
Skills
- Business development aptitude
- Target achievement focus
- Communication proficiency
- Target achievement
- Competitor analysis
- Technical sales support
Affiliations
- Watching thrillers movies
- Exploring new places
References
References available upon request.
Timeline
Sales manager
Bateleur Properties Ltd
2024.01 - Current
Master of Business Administration - Data Analytics
BPP University
2023.03 - 2024.08
Senior desktop support technician
IMSI Staffing PVT. LTD
2021.09 - 2023.02
Junior executive assistant
Teleperformance Global Service PVT. LTD
2021.04 - 2021.09
L1 desktop support engineer
Acute Informatics PVT. LTD.
2019.07 - 2021.04
Master of Science - IT
Ganpat University
2018.06 - 2020.06
System support engineer
Vmukti Solutions PVT. LTD.
2018.02 - 2019.04
Bachelor of Science - ITIMS
Ganpat University
2015.05 - 2018.06