Jay Coupar
Dundee,Angus
Summary
Dynamic sales professional with extensive expertise in field sales visits, product knowledge, and customer service. Proven track record in achieving targets through direct sales techniques and advanced presentation tools. Skilled in building client networks and business development, with a strong focus on account management and competitor analysis. Adept at B2B and B2C interactions, leveraging technical sales expertise to drive market awareness and negotiation success. Committed to enhancing business growth through strategic initiatives and innovative solutions.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Field Sales Representative
UK GREENTECH
Dundee
2024.06 - Current
- Oversaw call inquiries and effectively transformed quotes into orders.
- Enhanced customer relationships to boost business profitability.
- Responded to customer requirements to facilitate and enhance business ventures.
- Developed and maintained strong relationships with clients to secure repeat business.
- Crafted tailored designs to optimise energy performance.
Store Assistant
Aldi
Dundee, Angus
2022.07 - 2024.06
- Managed stock levels on the shop floor, restocking items to maintain optimal inventory.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Assisted in inventory management, conducting regular stock takes to prevent discrepancies.
- Took stock of products and updated inventory records with new totals.
- Responded to customer enquiries with accurate information on products and services.
Customer Service Manager
Tesco
Dundee, Angus
2020.05 - 2021.08
- Achieved outstanding customer satisfaction through effective team management.
- Identified ongoing issues and implemented solutions to maintain optimum service levels.
- Addressed and solved customer issues and complaints without difficulty.
Education
Professional Sales Training Programme
BMS
Bachelor of Arts - Business Management
Abertay University
Dundee, Dundee City 2020.09 - 2024.05
Certificate of Higher Education -
St. Johns RC HS
Dundee, Dundee CitySkills
- Field sales visits
- Product knowledge
- Customer Service
- Sales presentations
- Market awareness
- Negotiation
- B2B or b2c experience
- Direct sales techniques
- Advanced presentation tools use
- Building client networks
- Technical sales expertise
- Target achievement
- Business development
- Account management
- Competitor analysis
Hobbies & Interests
- Formula 1
- Football
- Gym
Timeline
Field Sales Representative
UK GREENTECH
2024.06 - Current
Store Assistant
Aldi
2022.07 - 2024.06
Bachelor of Arts - Business Management
Abertay University
2020.09 - 2024.05
Customer Service Manager
Tesco
2020.05 - 2021.08
Professional Sales Training Programme
BMS
Certificate of Higher Education -
St. Johns RC HS