Summary
Overview
Work history
Education
Skills
Timeline
Generic

Leigh Osborne

Hadnall

Summary

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Enthusiastic with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.

Overview

36
36
years of professional experience

Work history

Field sales representative(Mobile store 7.5t truck

Self empolyed
Shrewsbury , Shropshire
11.2016 - Current
  • Handled large numbers of accounts within assigned territory area.
  • Adapted sales style in response to client and customer requirements.
  • Delivered outstanding after-sales care through regular communication with customers.
  • Delivered customer solutions to maintain business and secure repeat trade.
  • Proactively contacted prospective customers to increase sales.
  • Reached out to prospective customers and warm leads to establish friendly, professional relationships.

Field sales representative(Mobile shop 7.5t truck)

Snap on tools
Kettering , Northamptonshire
05.2009 - 11.2016
  • Achieved monthly sales and performance KPIs for improved team success.
  • Handled large numbers of accounts within assigned territory area.
  • Delivered outstanding after-sales care through regular communication with customers.
  • Proactively contacted prospective customers to increase sales.
  • Updated sales databases with current, accurate client information.
  • Detailed and demonstrated products' characteristics and functions.
  • Presented latest merchandise to prospective buyers.
  • Grew repeat customer spending through regular updates on new products and services.
  • Helped resolve client problems quickly with superior customer service.
  • Developed product and service expertise to confidently sell within [Type] industries.

Sales executive

Telewest communications
Brierley Hill, West midlands
06.1996 - 12.2003
  • Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
  • Achieved and exceeded sales targets in line with client growth across all products and services.
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Generated new leads and opportunities to maximise revenue.
  • Maintained contact with customers throughout sales and pre-delivery process.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Built rapport with new and existing customers to boost client retention.
  • Carried out active selling from initial customer greeting.

Direct sales representative

Buy as you view
Birmingham , West midlands
01.2004 - 05.2009
  • Increased new business through strategic networking and cold calling.
  • Maintained expert product knowledge for persuasive, reliable customer guidance.
  • Achieved monthly sales and performance KPIs for improved team success.
  • Generated qualified leads by executing effective cold calling strategies.
  • Provided timely feedback to management regarding performance metrics and market trends.
  • Boosted product awareness by conducting frequent sales presentations.
  • Used consultative sales approach to gain customer trust, increasing referral rates by [Number]%.
  • Handled customer objections tactfully, led to increased sales conversions.
  • Resolved customer queries effectively, promoted excellent service standards.
  • Utilised persuasive communication techniques to convert prospects into loyal customers.
  • Optimised personal sales strategies through regular self-assessment and training sessions.

Financial advisor

Britaanic Assurance
Birmingham , West midlands
09.1989 - 06.1996
  • Advised clients on relevant insurance for maximised investment security.
  • Supported clients in setting clear financial goals with plans to achieve them.
  • Assisted clients with planning for and funding retirements using various types of investments.
  • Built and carefully managed loyal, profitable client bases.
  • Translated financial jargon for complete client understanding.
  • Counselled clients on financial matters and provided recommendations on investment opportunities, products and services based on client needs and asset availability.
  • Researched financial products thoroughly to provide thorough, reliable client guidance.
  • Performed thorough risk assessments to minimise investment issues.
  • Assessed clients' financial requirements to devise bespoke investment plans.
  • Provided clients with active and effective support on operational, reporting and investment needs.
  • Renewed contracts promptly to maintain high-value client bases.
  • Updated clients on new financial products for improved investment possibilities.

Education

GCSEs - Maths English physics Metalwork

Wood high school
Wednesbury
05.1982

Skills

  • Salesforce CRM
  • Canvassing
  • B2C selling
  • B2B selling
  • B2B sales
  • Rapport building
  • Field sales
  • Insurance renewals
  • Face-to-face selling
  • Flexible schedule
  • Visiting customer locations
  • Sales closing
  • Target-driven
  • Territory sales
  • Records management
  • Door-to-door sales
  • Product presentations
  • Sales call strategy
  • Sales territory management
  • Field sales visits
  • Cold calling
  • Product and service demonstration

Timeline

Field sales representative(Mobile store 7.5t truck

Self empolyed
11.2016 - Current

Field sales representative(Mobile shop 7.5t truck)

Snap on tools
05.2009 - 11.2016

Direct sales representative

Buy as you view
01.2004 - 05.2009

Sales executive

Telewest communications
06.1996 - 12.2003

Financial advisor

Britaanic Assurance
09.1989 - 06.1996

GCSEs - Maths English physics Metalwork

Wood high school

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Leigh Osborne