PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline

Javeria Awais

5 Akhi’s
Preston
3
Languages
1
Certification
3
years of professional experience

Customer-focused professional skilled in creating welcoming environments and enhancing satisfaction. Experienced in managing daily operations, coordinating teams, and optimizing inventory processes. Committed to leveraging strong communication and problem-solving skills to improve customer experiences and drive operational success.

Work History

Customer service assistant

1 Year 3 Months
5 Akhi’s | 06.2025 - Current
  • Enhanced customer relations by resolving complaints to improve satisfaction.
  • Streamlined front desk operations through effective management of reservations and walk-ins.
  • Handled cash transactions accurately for seamless checkout experiences.
  • Utilised high standard of personal hygiene whilst handling food and beverages, ensuring safety regulations were upheld.
  • Maintained high standards of cleanliness and hygiene within the food prep area.
  • Collaborated with procurement team to maintain optimal inventory levels.

School Catering

9 Months
Lancashire County Council | 10.2025 - 07.2026
  • Coordinated lunch service, ensuring timely meal delivery through efficient meal plating and serving.
  • Maintained high hygiene standards by regularly cleaning kitchen utensils and equipment.
  • Served meals on time to 200+ students daily during peak lunch hours, working effectively under pressure.
  • Helped maintain a safe working environment by following health and safety guidelines strictly.

Explained gap in employment due to visa application process for relocation to the UK.

Teacher

1 Year 9 Months
Mother Care School | 05.2023 - 02.2025
  • Assisted classroom teacher in behaviour management, enhancing student engagement and fostering a positive learning environment.
  • Supervised students in various settings, ensuring safety and support for their well-being during school activities and field trips.
  • Coordinated with teaching staff to organise school events, strengthening community spirit and student involvement.
  • Collaborated with teaching staff in organising school events, fostering community spirit.

Education

NVQ Level 7 - Master in International Business with Data Analytics

Ulster University | Manchester | 08-2026

Bachelors NVQ Level 6 - Economics

University of Punjab | Pakistan | 06-2024

GCSEs NVQ Level 3 - ICS

Garrison College | Pakistan | 09-2020
  • Intermediate Certificate (HSC) Level 3
  • English
  • Mathematics
  • Geography
  • History
  • General Science
  • Urdu

GCSEs Level 2 - General Sciences

Laurel bank Public School | Pakistan | 07-2018
  • Covered
  • Kindergarten
  • Primary Education
  • Secondary Education

Skills

Cash Handling
Food Preparation
Inventory management
Customer consultation
Customer relationship building
Sales techniques
Team coordination
Teamwork
Resilience under pressure
Time efficiency
Problem Solving
Microsoft Office
Till Operations

Certification

  • Food and Hygiene Level 3
  • Female Mobility Survey
  • Novelist
  • Data Sciences

LANGUAGES

English - Fluent
Hindi - Fluent
Urdu - Fluent

Timeline

School Catering

Lancashire County Council
10.2025 - 07.2026Read More

Customer service assistant

5 Akhi’s
06.2025 - CurrentRead More

Teacher

Mother Care School
05.2023 - 02.2025Read More

Garrison College

GCSEs NVQ Level 3 from ICS
Read More

University of Punjab

Bachelors NVQ Level 6 from Economics
Read More

Ulster University

NVQ Level 7 from Master in International Business with Data Analytics
Read More

Laurel bank Public School

GCSEs Level 2 from General Sciences
Read More
Javeria Awais