Jasper Dimairho

• Implemented quality control measures leading to significant error reduction.
• Fostered a positive work environment with regular team-building exercises.
• Instituted effective feedback mechanisms, fostering a culture of continuous learning and development within the team.
• Managed complex projects, ensuring high-quality outputs.
• Lead recruitment, induction and staff development activities.
• Ensure compliance with mandatory training and PDP development.

• Provide operational advice to clinical teams to maintain national cancer waiting time compliance.

• Oversaw operations, workload management, Health Roster and staff wellbeing.

• Maintained a positive work environment through effective conflict resolution strategies among staff.
• Implemented cost-saving measures which resulted in significant budget savings without compromising service quality or efficiency.
• Assessed employee performances regularly, providing constructive feedback where necessary for continuous improvement.
• Implemented a new feedback system for more efficient performance reviews.
• Coordinated staff development training to improve overall service delivery.
• Streamlined service operations by enhancing team collaboration and communication.

• Provided leadership to MDT Coordinators, Patient Navigators and Support Coordinators.
• Managed HealthRoster, workloads and welfare within the team.
• Oversaw Cancer PTL, ensuring accuracy and proactive breach prevention.
• Coordinated MDT meetings and liaised with clinical teams and external trusts.
• Chaired daily PTL meetings.
• Conducted interviews and supported staff induction and CPD activities.
• Facilitated cross-departmental meetings for improved collaboration efforts.
• Oversaw daily operations ensuring consistency in quality and service delivery.
• Enhanced team productivity with efficient delegation of tasks.
  Troubleshot potential problems before escalation, preventing major disruptions.
• Coordinated project tasks for successful and timely completion.
• Created detailed schedules to streamline work processes.
• Liaised with external parties to ensure seamless project execution.
• Fostered collaboration among cross-functional teams for project success.

• Coordinated Two Week Wait clinic outcomes and arranged timely diagnostics in line with KPIs.
• Monitored cancer waiting time targets and pathway performance daily.
• Tracked patient progress to ensure timely tests and treatments.
• Identified potential breaches and escalated via cancer huddles.
• Liaised with clinicians and MDT teams.
• Provided updates and support to patients and relatives.
• Supported pathway improvements to enhance compliance.

• Provided advice on 18‑week RTT standards and data requirements.
• Validated PTLs and patient waiting lists across systems including Allscripts.
• Escalated capacity risks and potential breaches.
• Worked with Information, specialty leads and management teams to ensure accurate reporting.
• Supported training and education programmes related to RTT.

• Maintained utmost accuracy whilst handling sensitive data,.
• Participated actively in professional trainings to maintain updated knowledge of analytics tools,.
• Streamlined workflow with efficient analytical strategies.

• Managed waiting lists for inpatient, outpatient and day‑case services.
• Ensured compliance with Access Policy and national targets.
• Supported service improvement within the administrative pathway.
• Completed appraisals and mandatory training.
• Resolved issues using independent judgment.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Completed duties to deliver on targets with accuracy and efficiency.
• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.

• Provided flexible administrative support to meet deadlines.
• Produced reports, documents and correspondence.
• Acted as first point of contact, handling calls, enquiries and post.
• Maintained databases, diaries and meetings.
• Managed invoices in Oracle and drafted contract variations.
• Initiated rent reviews and maintained spreadsheets.
• Streamlined operational tasks for better productivity.
• Handled client correspondence to foster positive relationships.
• Facilitated staff communication, promoted a harmonious work environment.

• Enhanced office functionality by troubleshooting minor technical issues promptly and efficiently.
• Managed data entry tasks for accurate record-keeping.
  Achieved high-quality results by proofreading and editing company reports.
• Prepared meeting minutes, enabled efficient follow-up actions.
• Acted as first contact point for Procurement, Stores Management and
• Purchasing.
• Arranged meetings, prepared agendas and produced minutes.
• Managed mail and departmental inboxes.
• Chased products for wards and ensured smooth supply chain function.
• Generated spreadsheets, statistics and databases.
• Supported office systems, archiving and data protection processes.

• Provided reception services and updated PAS records.
• Managed sensitive patient information.
• Supported RTT processes.
• Prepared clinic case notes and tracked records.
• Located missing records across sites.
• Assisted with filing and clinical coding.

• Collected mail across designated routes.
• Ensured punctuality and route planning.
• Maintained vehicle logs and reported issues.
• Interacted with customers and resolved queries.
• Worked safely in accordance with health and safety standards.
• Assisted colleagues, fostered a positive work environment.
• Performed daily checks to guarantee equipment functionality.
• Met deadlines by prioritising tasks effectively.