Toby Barnes
Glemsford
Summary
Currently working as a CTSO Team lead at Bury St Edmunds Courts and Tribunal Services (HMCTS) I specialize in security and CCTV surveillance. I am seeking a challenging role within this great and outstanding organization that can benefit from my extensive experience in security support and services. I pride myself on being confident, honest, and highly valuing time management and teamwork. My communication skills are exemplary, with a solid history of crisis management, task coordination and organization, as well as multitasking, attention to detail, safety, and precision. My background in retail and security environments, CCTV operations, and operational support at my current location will undoubtedly be an invaluable addition to your team.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work history
CTSO Team lead
OCS
Bury St Edmunds, Suffolk
2023.12 - Current
- Achieved a secure environment for court premises through effective patrolling of internal and external areas.
- Enhanced safety and security for staff and users by diligently monitoring CCTV and associated activities.
- Fostered collaboration with courts and tribunals staff, ensuring all security measures were upheld.
- Strengthened safety protocols for court personnel by liaising effectively with clerical teams and judges.
- Established strong partnerships with Suffolk Constabulary and external agencies, enhancing community safety efforts.
- Streamlined log and journal maintenance, ensuring efficient monitoring of radios and emergency communication systems.
- Proactively responded to alarms, accurately documenting suspicious activities and violations per established policies.
- Delivered clear witness statements and provided critical CCTV footage for evidential purposes when required.
- Maintained a vigilant presence, implementing measures that protected life, property, and sensitive information.
Security Officer
Securitas, AstraZeneca Discovery Centre
Cambridge, Cambridgeshire
2022.03 - 2023.12
- Inspected fire escapes, extinguishers and emergency lighting systems.
- Signed in and issued passes to visitors and contractors.
- De-escalated threatening behaviour with firm and commanding presence.
- Delivered emergency procedures and liaised with police, firefighters and medical staff.
- Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
- Manged over 50 conflict situations.
- Authorized entrance papers, granting building access and recording arrival times to maintain security.
- Reported suspicious activities and persons to law enforcement for appropriate incident management.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored, authorized and recorded entrance and departure of vehicles and visitors.
- Patrolled facilities to prevent crime and unruly behaviour.
- Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Updated team and coordinated responsibilities using two-way radio system.
- Observed central alarm systems for fire, intrusion and safety alarm activation, promptly responding to emergencies.
Operation support grade
HMP Highpoint
Newmarket, Suffolk
2005.11 - 2022.03
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Increased customer satisfaction by resolving over around 20 issues.
Education
BTEC National Diploma - Leisure and Tourism
West Suffolk College
Bury St Edmunds, Suffolk 1992.09 - 1995.06
7 GCSEs - COMMERCE
Worksop College
Worksop 1992.04 - 1995.04
Skills
- Effective communication
- Pressure management Self-driven
- Decision-making expertise
- Effective time allocation Collaborative teamwork
- Group communication
- Analytical thinking
- Project planning and scheduling
- Disaster response
- Administration
- Dispute resolution strategies
- Emergency intervention training
- MS Office expertise
- Driver's licence holder
- Category C1 driving licence
- Security supervision Surveillance monitoring Emergency response training
HOBBIES
Family life, Walking the dog, Going to watch rugby with family and friends, Going to the cinema, Cooking for family and friends, Long family bike rides, Spending time in the garden
LANGUAGES
English
Native
Timeline
CTSO Team lead
OCS
2023.12 - Current
Security Officer
Securitas, AstraZeneca Discovery Centre
2022.03 - 2023.12
Operation support grade
HMP Highpoint
2005.11 - 2022.03
BTEC National Diploma - Leisure and Tourism
West Suffolk College
1992.09 - 1995.06
7 GCSEs - COMMERCE
Worksop College
1992.04 - 1995.04