Jason Webb
Vevey
Summary
Experienced IS/IT professional with a strong background in building and sustaining relationships with suppliers through effective governance and regular meetings with key stakeholders. Adept at translating business requirements into clear services with defined SLAs, leveraging extensive experience in the IS/IT sector to enhance stakeholder collaboration and supplier management. Committed to driving operational excellence and fostering productive partnerships to achieve organisational goals.
Overview
39
39
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Business Partner for Indirect Procurement
CPW – Global Procurement
Vevey, Vaud
2019.05 - 2025.10
- A restructure within the CPW organisation led to my return to managing Indirect Procurement. In this position, I have acted as a business partner, supporting the transition of several services from CPW to the newly created Nestlé Procurement organisation. For services not covered by the Nestlé centre, I was responsible for their provision, primarily focusing on identifying licence partners for on-pack promotions. This involved collaborating with companies such as Walt Disney, Universal Studios, and Hasbro to facilitate various on-pack promotions, which contributed to additional sales for CPW.
Business Partner for Direct Procurement
CPW – Global Procurement
Vevey, Vaud
2016.01 - 2019.04
- Transitioning from an IT background, I dedicated three years to managing global expenditures for raw and packaging materials at CPW. During this period, Nestlé established a central procurement organization, and I played a key role in transitioning CPW’s spend to this new entity by leveraging category expertise.
- A primary responsibility in this position involved reporting commodity prices to the leadership team, providing critical data to inform future cereal pricing strategies.
Global Contract Manager (Based in Switzerland)
Nestlé – Corporate Procurement
Vevey, Vaud
2008.05 - 2015.12
- The Global Category Manager in Nestlé’s Head Office Corporate Procurement Team oversees worldwide contracts related to Data Networking, Web Hosting, and Off-Shore Services. Key duties include developing global category strategies aligned with business goals and managing the full lifecycle of contracts—covering negotiation, supplier selection, contract drafting, governance processes, and ongoing contractual and commercial relationships with suppliers. The role involves working with stakeholders such as business leaders, procurement teams globally, and head office operations.
- Additionally, this position serves as Procurement Business Partner to three Business Streams within the IS/IT Function, handling daily procurement requirements and supporting their operational activities.
- Re-negotiated Data Networking Contract with 20% added value, improved terms and conditions and areas of SLA responsibility with the supplier.
- Re-negotiated Web Hosting infrastructure based contract into service based contract, whilst delivering 10% savings with additional services.
- Negotiated contracts for new eCommerce Web Development Projects - BabyNess, Maison Caille, Powerbar, Special-T and Dolce Gusto.
- Negotiated contract with Akamai to improve web site delivery to consumers.
- Extended the Nestlé Continued Excellence Program to suppliers, specifically targeting improving service delivery to the business
Offshore Contract Manager (Based in India)
Nestlé
Chennai, Tamil Nadu
2006.01 - 2008.04
- Ensured efficient delivery of the Outsourced IT activities by off-shore service providers in India. Enabled early detection of issues impacting the delivery of service and problem-managed escalations from both Nestlé and the off-shore service providers.
- Supplier Liaison - Provided support to the Nestlé IS/IT Teams, liaising with supplier resources in India. Ensured that day-to-day activities were handled in a consistent and coordinated way between Nestlé and service providers.
- Relationship/Issue Escalation Management - Developed a network within the off-shore providers at both management and team-worker level. Acted as an interface between the provider and Nestlé teams, facilitating issues and ensuring they were addressed. Acted as single face to all off-shore providers.
- Continuous Improvement Program - Initiated and managed continuous improvement projects for service delivery. Worked with off-shore service providers to develop improvements, driven either by root cause analysis or technological advances.
- Supplier Resourcing - Ensured resourcing matched Nestlé requirements. Provided first level interview of any replacement staff required, putting forward candidates with strong match against Nestlé competencies (Communication / Cultural fit).
Technical Services Manager (Based in Nigeria)
Virgin Nigeria Airways, Ltd
Lagos, Nigeria
2004.12 - 2005.12
- Virgin Nigeria, a joint venture between Virgin Atlantic and Nigerian private investors, was a new ‘flag carrier’ airline for Nigeria, following the demise of Nigeria Airways. Operations started in June 2005.
- I joined in December, 2004 as a Technical Services Manager, with responsibility for the delivery of all IT infrastructure services.
- Projects delivered included:
- Email: Implemented an outsourced email solution using an external ASP.
- Desktops/Laptops: Designed and deployed Windows XP Build for standard IBM Desktops/Laptops across the organisation.
- Server Infrastructure: Project managed the implementation of HP Blade Servers.
- Back-up Solution: Implemented HP’s NAS Back-up Solution, with data first archived to NAS Storage, then copied to tape and stored off-site for disaster recovery.
- Network – Wide Area: Rolled-out an outsourced data network covering 12 locations in Nigeria, Ghana, South Africa and Cameroon.
- Network – Local Area: Project managed LAN installation for all offices.
- Network – Cabling Infrastructure: Project managed the design and implementation of complete cabling infrastructure for 12 locations.
- Environmental: Coordinated the stabilisation of power supply for a number of locations. Power distribution in Nigeria is poor in both quality and reliability, meaning that all computer equipment must be on UPS, with Generator Backup. At the Head Office, a self-contained unit was constructed, including UPS, Generator, Fuel Tanks, power monitoring equipment and a managed 24 hour alert system.
- Call Centre: Project Managed implementation of Call Centre IT services using PABX and PC’s. The Call Centre had 100 seats and took over 50,000 calls in the first 2 months of operation.
- Support: Established the IT support centre for infrastructure services. Support was provided by outsourcers, with central incident recording and monitoring via a Virgin Nigeria help desk.
- Budgets: Managed capital and operating budgets for all IT infrastructure. Produced cost justifications for all investments.
- I managed a number of Nigerian Suppliers; 21st Century for WAN, Dimension Data for cabling/power infrastructure, HP/IBM for PC’s and Servers, EDS and MCI for reservations/ticketing systems.
Ambulance Driver Temporary position
Thames Ambulance Service
London, London
2004.09 - 2004.12
- Thames Ambulance provides ambulance services to NHS Trusts around London and southern counties. After successfully completing a comprehensive first aid and patient handling course, I was employed as a driver/attendant for the company. Daily duties involved the transfer of non-emergency patients between hospitals and outpatients between their homes/care homes and hospitals monitoring the comfort of patients during transfer.
Technical Architect (5 Month Contract)
Virgin Atlantic Airways
Crawley, West Sussex
2004.03 - 2004.08
- Reporting to the IT Infrastructure Manager, I worked alongside the engineering team to understand the impact that the Airbus A380 would have from an IS/IT Prospective. A Project Charter was prepared for a trial system to be installed on an existing Airbus A340, allowing the organisation to better prepare for the delivery of the new range of aircraft. In addition, a proposal for an Electronic Flight Bag (EFB) was developed to reduce the amount of documentation required in the cockpit.
European Hardware Infrastructure Manager (based in Paris)
Nestlé Purina PetCare
Paris, France
2002.04 - 2003.08
- Nestlé Purina PetCare, Europe’s largest Petfoods company, was formed in 2001 after the acquisition by Nestlé of Ralston Purina. Previously the company traded as Friskies PetCare.
- Based in Paris, I managed a team of 4, responsible for the delivery of European Outsourced Activities: LAN, WAN, EUC, Data Centre and Email. The WAN was outsourced to Infonet and the LAN, Data Centre, EUC and Email were outsourced to HP. Primary responsibilities were to provide strategic oversight of the contracted service performance, to agree service improvement plans, to produce monthly service reports and relationship management.
- Other key responsibilities within this position were:
- - Contract Account Management – Management of outsourcing contracts.
- - Project Management – Concept, business case presentation to senior management for sign-off, procurement, installation and support.
- - Budget Management – Management of Service Delivery Capital/Revenue Budgets.
- - European Standards & Policies.
- - Operation Support / Service Delivery – Accountable for the overall operation of the services detailed above and for the quality of service delivered to the end users
European Service Delivery, Project Manager (based in UK)
Nestlé Purina PetCare
New Malden, London
1998.10 - 2002.04
- Project Manager for an End User Computing Project for Y2K. The objective of the project was to rollout 3,500 PC’s and 120 NT Servers across 75 European Sites, building a single Windows NT Domain. The project was completed on time and to budget using Compaq as the outsourcing partner and DELL as the hardware supplier. The project included migration of CCMail infrastructure to the Nestlé Standard of MS Exchange; and also co-ordination between a number of stakeholder teams, including Nestlé, Friskies PetCare and Compaq.
- As well as project management, other duties included:
- - Day to day management of the outsourcing contracts (LAN, WAN, EUC, and Email).
- - Regular account meetings with the Regional Data Centre Directors / Support Teams.
- - Monthly account meetings with the outsourcing partners.
- - Resolution of escalated technical problems from regional support teams.
- - Managing budgets.
Assistant Manager, Information Services Group
BARRA International, Ltd
London, London
1994.01 - 1998.09
- BARRA International is a Silicon Valley company that specialises in analytic data and portfolio management for financial investment companies.
- Client Support accounted for 60% of time - involving on-site installation and troubleshooting at clients throughout the UK, Europe, Middle East. Supported configuration and integration of software into Clients’ computing environments, which often involved meetings with clients’ IS/IT Teams.
- In-house Support encompassed installation, support and maintenance of all the computer infrastructure used by the 70 London-based employees, plus those in branch offices located in Frankfurt, Paris and South Africa.
- The support team reporting to me consisted of 4 technology specialists. My responsibilities included recruitment, training, development and all other normal line management activities.
Network Support Analyst
Racal Radar Defence Systems, Ltd
Chessington, Surrey
1989.12 - 1994.12
- Providing technical support, I worked in a team managing the IT Infrastructure of 10 sites across the UK, all interconnecting to the company’s ICL Mainframe Computer.
- Managed projects including the installation and upgrading of the 3Com Servers to Novell and the network connectivity to the mainframe. I was also assigned to a 6 month project in Leicester to manage the installation of server infrastructure and PC’s.
Computer Operator
Racal Radar Defence Systems, Ltd
Chessington, Surrey
1988.12 - 1989.11
- I joined the Company as a Trainee Computer Operator and within six months was promoted to Computer Operator. Responsibilities included running user requests and general maintenance of the ICL Mainframe, managing all online TP services running batch work and securities.
Statistical Analyst
Spillers Pet Foods, Ltd
New Malden, London
1986.06 - 1988.11
- I joined Spillers as an assistant in the Distribution Department, analysing KPI data from the Manufacturing Database and producing Management Reports. I was also responsible for a small Network, performing backups and looking after the computer peripherals.
Education
B/Tech National - Business Studies
Southborough Boys School
London 1985.09 - 1986.05
7 CSE’s - French, Maths, English, Music, Commerce, Biology, Metalwork
Southborough Boys School
London 1980.09 - 1985.05
Skills
- Building and sustaining relationships with suppliers through governance and regular meetings with key stakeholders
- Working with the business to understand requirements and translate into a service with clear SLA’s
- Having worked in IS/IT for most of my career, I am able to use this experience when dealing with key stakeholders and working with suppliers
Certification
- 2010 Strategic Sourcing II
- 2010 Negotiating Skills
- 2009 7 Step Sourcing Strategy
- 2006 ITIL Introduction
- 2001 Professional Project Management for IT/IS Projects (MCE)
- 1999 Developing Your Personal Influence and Impact (MCE)
- 1998 Team Leadership
- 1996 Sybase Database Administration, An Introduction to Sybase
- 1995 Microsoft Access V2.0 - Advanced Programmers
- 1994 Retix Router RX7000 Installation & Configuration
- 1993 Novell NetWare V4.0 – Administration, Novell NetWare V3.11 - User Administration Course
- 1991 Technical Overview of ICL LAN Products
- 1990 ICL DRS 6000 System Administration, ICL DRS 300 Communications & Networking, Racal Data Communications Course, ICL DRS 300 Technical Introduction, 3Com 3+Share Administration Course
- 1989 VME for Experience Operators
Personal Information
- Hobbies: Player/Manager for Chertsey Old Salesians FC (Division 3 Winners 2000/2001), Enjoy golf and participate in most sporting events, Keen traveller with experiences in many different cultures
- Date of birth: 25th July 1969
- Nationality: UK
- Residence Permit: Swiss Residence
Training
- 2010, Strategic Sourcing II
- 2010, Negotiating Skills
- 2009, 7 Step Sourcing Strategy
- 2006, ITIL Introduction
- 2001, Professional Project Management for IT/IS Projects (MCE)
- 1999, Developing Your Personal Influence and Impact (MCE)
- 1998, Team Leadership
- 1996, Sybase Database Administration, An Introduction to Sybase
- 1995, Microsoft Access V2.0 - Advanced Programmers
- 1994, Retix Router RX7000 Installation & Configuration
- 1993, Novell NetWare V4.0 – Administration, Novell NetWare V3.11 - User Administration Course
- 1991, Technical Overview of ICL LAN Products
- 1990, ICL DRS 6000 System Administration, ICL DRS 300 Communications & Networking, Racal Data Communications Course, ICL DRS 300 Technical Introduction, 3Com 3+Share Administration Course
- 1989, VME for Experience Operators
Timeline
Business Partner for Indirect Procurement
CPW – Global Procurement
2019.05 - 2025.10
Business Partner for Direct Procurement
CPW – Global Procurement
2016.01 - 2019.04
Global Contract Manager (Based in Switzerland)
Nestlé – Corporate Procurement
2008.05 - 2015.12
Offshore Contract Manager (Based in India)
Nestlé
2006.01 - 2008.04
Technical Services Manager (Based in Nigeria)
Virgin Nigeria Airways, Ltd
2004.12 - 2005.12
Ambulance Driver Temporary position
Thames Ambulance Service
2004.09 - 2004.12
Technical Architect (5 Month Contract)
Virgin Atlantic Airways
2004.03 - 2004.08
European Hardware Infrastructure Manager (based in Paris)
Nestlé Purina PetCare
2002.04 - 2003.08
European Service Delivery, Project Manager (based in UK)
Nestlé Purina PetCare
1998.10 - 2002.04
Assistant Manager, Information Services Group
BARRA International, Ltd
1994.01 - 1998.09
Network Support Analyst
Racal Radar Defence Systems, Ltd
1989.12 - 1994.12
Computer Operator
Racal Radar Defence Systems, Ltd
1988.12 - 1989.11
Statistical Analyst
Spillers Pet Foods, Ltd
1986.06 - 1988.11
B/Tech National - Business Studies
Southborough Boys School
1985.09 - 1986.05
7 CSE’s - French, Maths, English, Music, Commerce, Biology, Metalwork
Southborough Boys School
1980.09 - 1985.05