Jason Allen
Nazeing,Essex
Summary
Hard-working with good organisational skills. Will work to achieve company goals through prioritisation and dedication. Skilled in hygiene standards adherence, product inventory management. Adept at conflict resolution and complaint handling, with a strong focus on cultural awareness to enhance customer satisfaction.
Works well in a team or on my own and I am flexible to the job requirements
Career goals include advancing within the industry to further develop skills in equipment maintenance and product knowledge.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
Work history
Bar Tender
Greene King PLC, The Bell Inn
Nottingham, Nottinghamshire
10.2018 - Current
- Recommended drinks to customers, boosting sales significantly.
- Maintained clear communication with kitchen staff for efficient food order coordination.
- Provided exceptional service to foster repeat business from patrons.
- Collaborated with team members to ensure seamless service during peak periods.
- Managed stock levels effectively to avoid shortages during busy hours.
- Conducted regular inspections and maintenance checks to ensure health and safety compliance.
- Adapted swiftly to various situations, maintaining efficiency under pressure.
- Verified customer identification to ensure compliance with legal drinking age.
Warehouse packer
Asda (temp Job during covid shutdown)
Nottingham, Nottinghamshire
08.2020 - 11.2020
- Kept workplace tidy, contributed to a productive atmosphere in the warehouse.
- Wrapped items securely using appropriate materials, minimising product damage during transit.
- Checked goods for defects before packing, ensuring high quality control standards.
- Loaded and unloaded deliveries using pallet jack to expedite tasks.
- Completed daily packing targets on time, maintained workflow consistency.
- Understood and adhered to health and safety policies and procedures to minimise injury.
- Picked and packed up to 72 daily online orders for customer deliveries through third party couriers.
Waiter
Jamie's Italian
nottingham, Nottinghamshire
09.2017 - 07.2018
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Explained dish components clearly to inform customers' decisions.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
- Liaised with kitchen staff for prompt order delivery to customers.
- Maintained knowledge of menu items, leading to accurate order taking.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Delivered excellent customer service through friendly and polite interaction.
Education
Certificate of Higher Education - Quantity Surveying, Construction Management
Nottingham Trent University
Nottingham 10.2017 - 07.2019
A-Levels - Math, Sociology, Physics
Sele School
Hertford, Hertfordshire 09.2015 - 06.2017
GCSEs - Maths, English Language, English Literature, Physics, Chemistry, Biology, IT, Sports studies
Sele School
Hertford, Hertfordshire 09.2008 - 07.2015
Skills
- Hygiene standards adherence
- Product inventory management
- Reservation system proficiency
- VIP customer service
- Entertainment expertise
- Sales techniques
- Complaint resolution
- Positive demeanour
- Empathy towards patrons
- Customer relations
- Cultural awareness
- Product knowledge
- Equipment maintenance
- Conflict resolution
Timeline
Warehouse packer
Asda (temp Job during covid shutdown)
08.2020 - 11.2020
Bar Tender
Greene King PLC, The Bell Inn
10.2018 - Current
Certificate of Higher Education - Quantity Surveying, Construction Management
Nottingham Trent University
10.2017 - 07.2019
Waiter
Jamie's Italian
09.2017 - 07.2018
A-Levels - Math, Sociology, Physics
Sele School
09.2015 - 06.2017
GCSEs - Maths, English Language, English Literature, Physics, Chemistry, Biology, IT, Sports studies
Sele School
09.2008 - 07.2015
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