Jasmin Virk

• Released 2 new cameras and 4 accessories per year into EMEA markets, coordinating end-to-end product setup, documentation, and stakeholder communication to meet embargo deadlines.
• Led operational support for EMEA product launches, coordinating across Product Specialists, National and Regional Sales Offices to ensure timely task execution and alignment with embargo timelines.
• Maintained and updated launch schedules, product administration documents, and task status using Jira and Oracle PDH, improving tracking transparency and stakeholder accountability.
• Organised and facilitated regular Product Strategy Meetings, aligning cross-regional teams and ensuring timely dissemination of training, documentation, and launch content.
• Acted as the primary liaison for product setup in internal systems (DILC and Lens), ensuring data accuracy and readiness for embargoed product orders.
• Identified and resolved bottlenecks during launch cycles through proactive issue tracking and stakeholder follow-up, minimizing delays and increasing operational efficiency.
• Expanded the successful summer employee loan trial scheme across additional departments, gathering user feedback to inform future product and lens development strategy.

• Supported allocation and reconciliation of over £2 million in annual marketing spend, improving budget tracking accuracy and cross-departmental reporting efficiency.
• Strengthened internal controls through regular review, assessment, and implementation of updated policies.
• Managed Canon EMEA HQ marketing budgets across PR, social, eCommerce, CRM, and media departments, ensuring financial alignment with business goals.
• Developed and maintained a comprehensive budget tracking dashboard for senior stakeholder visibility.
• Coordinated the submission, approval, and reconciliation of all marketing spend and purchase orders via Oracle.
• Conducted monthly reconciliations of PO activity, quickly identifying and resolving discrepancies.
• Supported product managers with timely budget allocation requests during launch and campaign planning.
• Acted as a subject matter expert for internal finance workflows and documentation processes, driving accuracy and compliance across marketing teams.

• Managed procurement and invoicing for 4 active property projects, reducing supply delays and supporting on-time project delivery through improved vendor coordination.
• Oversaw procurement of materials and site equipment for active housing contracts, ensuring timely deliveries and budget alignment.
• Managed subcontractor invoices and payments, tracking expenses and maintaining positive supplier relationships.
• Created and maintained detailed budget tools for senior management, enabling accurate spend tracking and project forecasting.
• Collected and submitted staff expenses and managed departmental financial records in compliance with internal controls.
• Conducted on-site visits to liaise with clients and ensure project progress matched timelines, resource plans, and safety standards.
• Coordinated health & safety document compliance for subcontractors and gathered resident satisfaction feedback to support client retention.
• Independently managed smaller-scale property projects, handling timelines, material sourcing, labour coordination, and reporting.

• Delivered professional customer support across multiple inbound campaigns, adapting quickly to new systems and processes.
• Maintained calm, empathetic communication during escalated calls, resolving complex issues efficiently.
• Collaborated closely with team members to uphold service level agreements (SLAs) and deliver consistent client satisfaction.

Took time out to support family during the COVID-19 pandemic.

• Produced monthly management accounts for 5 departments, enabling clearer budget forecasting and contributing to a successful annual audit with no compliance issues.
• Supported all financial functions within the Students' Union, ensuring accurate management accounts and regulatory reporting.
• Managed purchase order tracking and budget compliance for internal departments.
• Collaborated with auditors during annual review processes to ensure data transparency and integrity.
• Identified opportunities for streamlining financial systems and improved internal documentation standards.
• Maintained digital and physical finance archives in line with audit-ready protocols.

• Served approximately 60+ customers daily, resolving transactions and promoting banking products while meeting performance targets and compliance standards.
• Delivered high-level customer service as the first point of contact for retail clients, resolving banking queries and transactions.
• Promoted banking products and digital services aligned to customer needs and financial goals.
• Processed account changes, payments, and amendments with precision and confidentiality.
• Ensured full compliance with banking regulations, internal procedures, and KYC standards.