Girish Kumar P
Crawley,West Sussex
Summary
To work in challenging and creative environment and effectively contribute my skills with dedication and abilities, that offers growth while being resourceful, innovative and flexible towards the growth of organization and enhance my knowledge by committed and high quality work.
Overview
14
14
years of professional experience
1
1
Certification
Work history
Lead IT Product owner
Canon EMEA
Uxbridge, Hillingdon
09.2022 - Current
- As a Lead IT Product Owner at Canon Europe, I engage directly with business units and IT functions to deliver innovative, end-to-end digital solutions. I collaborate with relevant stakeholders throughout the entire project lifecycle—including software selection, functional and technical design, development, maintenance, enhancement, and decommissioning.
- Contribute to building product roadmaps alongside Business Analysts and Solution Architects, supporting both B2B and B2C initiatives. Primary focus is on managing new and existing projects across their full lifecycle.
- Leading and facilitating workshops with business stakeholders, architects, and third-party vendors.
- Owning and managing product backlog by creating and refining Epics, User Stories, and Designs with appropriate prioritization and acceptance criteria to maximize value delivery.
- Supporting and leading initiation of new projects through Canon’s IT governance process, including creation of project initiation documents and lightweight business cases.
- Managing Canon’s B2C eCommerce platform, which serves over 29 countries. Delivered successful B2C Ecommerce platform.
- Mentoring junior product teams to meet tight deadlines while maintaining high-quality standards.
- Collaborating with UX researchers to validate designs through A/B testing and usability testing.
Business Analyst
Elekta
Crawley, West Sussex
11.2021 - 09.2022
- Liaised with Product Management to prioritise product backlog according to business value and ROI.
- Provided clarity on new features by conducting product training and demos.
- Facilitated validation of implemented solutions by defining user acceptance criteria.
- Ensured accurate understanding of user needs by assessing and analysing feedback.
- Translated unstructured work requests into actionable user stories, using Polarian.
- Drove continuous improvement by keeping abreast with Agile and Scrum best practices and trends.
- Prioritised road map in order to achieve product goals and metrics.
- Documented user stories, specifications and product features into detailed work order to communicate across teams and ensure mandatory requirements are built accordingly.
Business Analyst
Vodafone Procurement Company
03.2021 - 10.2021
- Led Digital Transformation for Vodafone Procurement Company - Identification & implementation of Supplier Assurance Risk management (SARM),Implementing Supplier Assurance risk management platform with automated trigger mechanism to drive Risk Identification, Mitigation and Monitoring on an e2e transactional basis for Suppliers across 20+ markets.
- Conducted Design Thinking workshops to identify customer pain points, problem statement and define a product roadmap.
- Conducted Direct capture of Objectives (DOC) workshops with multiple Policy owners, Process owners and business owners to capture requirements, Risk calculation logic , Mock up and UI Screens.
- Create user stories, ensure backlog refinement and acceptance criteria are clearly defined and communicated to development team.
- Create test cases and drive user acceptance testing.
- Led agile delivery of product, in collaboration with multiple teams like Business, Product, Design, Security and Engineering teams
- Also ensured timely deployment and deployment communications to business and all stakeholders including change management strategies.
- This portal is used by 300+ Business users, Category Managers & 100+ Policy Owners across 20+ Markets.
Business Process Architect
Vodafone UK
02.2020 - 02.2021
- As Business process architect, Implemented end to end PEGA workflow applications in finance and SCM business areas.
- Capturing, documenting and managing business needs.
- Shaping and scoping ideas, aligning to business strategy and business goals for radical simpler and digital.
- Capturing As Is process and creating To be future state process. Aligning same with Business stake holders and Product Owner.
- Creating Mock up screens and different scenario flows based on process design.
- Converting requirements into user stories and preparing product Backlog and aligning same with Product Owner.
- Assessing business architecture impact, including impact of change on existing processes, organization and technology.
- Capturing new and updated business processes, business intelligence, data and information modelling.
- Developing relationships with business Product Owners, Subject Matter Experts and transformation project leads throughout to understand taxonomies, portfolio, transformation paths and commercials.
- Leading benefit case analysis and feeding output into business cases.
- Identifying transformation development and dependencies.
- Supporting production of business case and funding, helping to building plans and schedules, supporting implementation activities.
- Work with testing and operational teams to ensure business requirements are understood.
- Working with Scrum master and Product Owner to ensure that all Business Change activities are understood and managed.
Digital Lean Specialist & Business Process Analyst
Vodafone India Service Private Limited
Pune, India
08.2018 - 01.2020
- For Vodafone Intelligent Solutions (VOIS) SCM and Business_ VOIS along with Deloitte, conducted Digital Transformation Assessments using the Digital Maturity Model - Drive Digital Maturity index assessment, Blue sky workshop and Minimum viable Solution workshop to design future state process. The model was used for opportunity assessments and benefits identification, business case creation, prioritization & implementation.
- Identified Opportunity are technically reviewed based on Scalability, Process complexity, estimated exceptions, Manual triage and later Create technical report.
- Create As- Is and To be process flow has part of assessment. Create Data mapping and technical integration with different systems. Work with process Owner and Stake holders to understand present and future state of process.
- Based on technical assessment and required capabilities for process automation. Identify solution (RPA, UI path, Blue prism, PEGA, Simple Automation (class 1b), Macro & MS Access (class 1a), and Cognitive Chat bot Solution).
- Based on solution identified moved assessment to Business case with potential benefit approved by business and project sponsors.
- Monitoring project performance and benefit realization of project to be analyzed and submitted to business. Ensure governance against Delivery of targets for Digital and Intelligent Automation.
Business Process Analyst
Vodafone Shared Services India
Bangalore, India
10.2016 - 07.2018
- Project - Amelia service desk Chat bot implementation.
- Analysis data of Service line and decide on Automation feasibility.
- Also work on Business process design and standardize process and work on getting process automated.
- Engaging and explaining specific Service support team and Service enablement team based on process automation and get their approval for deployment.
- Discussion with cognitive team and technical teams on feasibility of product.
- Creating To - Be process flow chart based on Process inputs for chatbot implementation.
- Getting Epic document approved by Concerned Service owner and Support team.
- Working with Development team to get Epic's delivered.
- Getting ticketing tool and Supportive tool ready for Development.
- Raising New Demand for new service and managing it end to end.
- Performing UAT Testing based on Business process inputs.
- Working on chat data and analyzing on improvement on any Epic's.
- Tracking and updating progress on JIRA Tool.
- Creating Weekly and monthly progress report based on Project Readiness.
Senior Executive
Vodafone India Service Private Limited
Bangalore, India
01.2016 - 09.2016
Technical Lead
Infinite Computer Solution
Bangalore, India
06.2014 - 12.2015
Technical support Engineer
Infinite Computer Solution
Bangalore, India
10.2011 - 05.2014
Technical support Engineer
Info Service private Limited, IBM India private limited
Bangalore, India
05.2011 - 09.2011
Education
Bachelor of Engineering - Electronics and communication Engineering
CMR Institute of Technology
Bangalore, India10.2010
Higher Secondary Education - Physics, Chemistry, Math And Computers
Kendriya Vidyalaya MEG & Centre
Bangalore, India04.2006
Skills
- Business process mapping and Process Redesign
- Scope and project definition
- Business process re engineering
- Business process improvement
- Data mapping
- Project Management and Documentation
- Stakeholder relations
- Business analysis
- Design Thinking
- Flexible & Adaptable
- Planning And Coordination
Additional Information
- Microsoft Office 365 tools ( Excel, Power point , Word , Teams , Outlook , One note and One drive )
- Microsoft Visio
- ARIS Tool
- JIRA
- Azure DevOps
- Agile Workbench tool
- Project Portfolio Management (PPM) Tool
Certification
- Completed Six Sigma Green belt training
- Certified Scrum Master
- Certified Scrum product Owner
- ITIL Foundation
- Completed Data Visualization and Story telling training
Timeline
Lead IT Product owner
Canon EMEA
09.2022 - Current
Business Analyst
Elekta
11.2021 - 09.2022
Business Analyst
Vodafone Procurement Company
03.2021 - 10.2021
Business Process Architect
Vodafone UK
02.2020 - 02.2021
Digital Lean Specialist & Business Process Analyst
Vodafone India Service Private Limited
08.2018 - 01.2020
Business Process Analyst
Vodafone Shared Services India
10.2016 - 07.2018
Senior Executive
Vodafone India Service Private Limited
01.2016 - 09.2016
Technical Lead
Infinite Computer Solution
06.2014 - 12.2015
Technical support Engineer
Infinite Computer Solution
10.2011 - 05.2014
Technical support Engineer
Info Service private Limited, IBM India private limited
05.2011 - 09.2011
Bachelor of Engineering - Electronics and communication Engineering
CMR Institute of Technology
Higher Secondary Education - Physics, Chemistry, Math And Computers
Kendriya Vidyalaya MEG & Centre
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