Jasmin Lynch
Salisbury,Wiltshire
Summary
A highly skilled professional with expertise in CRM, and MRP systems, time management, and SEO. Demonstrates strong stress tolerance and proficiency in order processing and logistics coordination. Adept in digital photography and Adobe InDesign, with a solid foundation in administrative management. Committed to leveraging these skills to enhance organisational efficiency and drive success.
Overview
15
15
years of professional experience
Work history
Operations coordinator
Wallgate Ltd
Salisbury, Wiltshire
07.2024 - Current
- Handled administrative tasks efficiently to support day-to-day operations.
- Streamlined internal communication channels for better information flow across teams.
- Liaised with external vendors for procurement of necessary supplies.
- Prioritised tasks optimally, ensuring timely completion of all assignments.
- Collaborated with various departments to ensure smooth operations.
- Understanding the MRP system Factory Master.
- Processing Orders in a timely manner to ensure orders are manufactured for the customers delivery date.
- Despatching orders off the system.
E-Commerce Assistant
Moleroda finishing systems Ltd
Salisbury, Wiltshire
07.2020 - 07.2024
- Over three years of experience in ecommerce and office administration.
- Basic skills in InDesign and digital photography.
- Understanding the basics of using woocommerce, uploading and editing products, with understanding of Google SEO
- Order processing, quotations, and customer service.
- Arranged product photography sessions resulting in appealing online visual content.
- Assisted customers with online purchases, improving overall shopping experience.
- Optimised web pages for better user experience and increased traffic.
- Monitored inventory levels to avoid stock outs.
- Liaised with IT department frequently to resolve technical issues promptly ensuring minimal disruption in operations.
- Worked closely with logistics team ensuring timely dispatch and delivery of orders.
- Managed returns and refunds process effectively maintaining high level of customer satisfaction.
- Assisted in the development of e-commerce strategy, contributing towards company growth.
- Collaborated with marketing team for successful promotional campaigns.
- Coordinated with suppliers regularly for timely product deliveries.
- Managed online product listings, enhancing brand visibility.
- Used social media platforms effectively to engage customers and build brand awareness.
- Developed promotional emails aligned with marketing campaigns increasing customer engagement rates.
- Updated and edited copy to align with SEO requirements and improve search visibility.
- Adobe InDesign
- Sage 50
Senior Sales Advisor
Pets Corner
05.2018 - 01.2020
- Changing stock levels and checking minimums
- Accepting in deliveries
- Online orders
- Sourcing products for customers
- Organising and training team members
- Microsoft Office (excel)
- Microsoft Outlook
Sales Assistant
Pets Corner
01.2017 - 05.2018
- Keyholder
- Opening and closing
- Cashing up and banking
- Stocktakes
- Communication
- Time Management
- Customer complaints, queries, and requests
- Shop floor/ till service
- Animal welfare and sale
- Managing Events in store
- Transferring stock
- Covering other stores
Sales Assistant
CeX
08.2015 - 01.2017
- Till Operation
- Testing of electrical goods (phones) etc
- Merchandising
- Team building
- Working independently
Sales Assistant
Card Market
10.2014 - 06.2015
- Till operation
- Merchandising
- Replenishment of stock
- Organisation
- Training Members of staff
- Balloon displays
Sales Assistant
Clinton Cards
10.2009 - 09.2012
- Till operation
- Window Dressing
- Balloon Bouquets and arches
Education
Bachelor of Arts national diploma -
Hereford College of arts
BTEC Level 3 Extended Diploma - Art & Design
Wiltshire College
GCSE's - 10 GCSEs including: Maths, English, Science - C grade
Salisbury High School
Skills
- Experience with CRM systems
- Time management proficiency
- SEO understanding
- Stress tolerance capacity
- Order processing
- Digital Photography
- Adobe InDesign
- Administrative management abilities
- Logistics coordination
Custom
Personal and professional are available upon request.
References
References available upon request.
Timeline
Operations coordinator
Wallgate Ltd
07.2024 - Current
E-Commerce Assistant
Moleroda finishing systems Ltd
07.2020 - 07.2024
Senior Sales Advisor
Pets Corner
05.2018 - 01.2020
Sales Assistant
Pets Corner
01.2017 - 05.2018
Sales Assistant
CeX
08.2015 - 01.2017
Sales Assistant
Card Market
10.2014 - 06.2015
Sales Assistant
Clinton Cards
10.2009 - 09.2012
BTEC Level 3 Extended Diploma - Art & Design
Wiltshire College
GCSE's - 10 GCSEs including: Maths, English, Science - C grade
Salisbury High School
Bachelor of Arts national diploma -
Hereford College of arts
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