Jashmini Hirabhai
Leicester,Leicestershire
Summary
Dedicated customer service professional with experience in retail, warehouse operations, coaching, and educational support. Demonstrates strong teamwork, organisation, and problem-solving abilities in fast-paced environments. Proficient in Microsoft Excel, Outlook, Teams, and Word for data management and communication. Passionate about aviation and eager to advance in customer-facing airport or administrative roles.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Warehouse Operative
BT Warehouse, (CTRG Agency, Temporary)
Lutterworth, Leicestershire
08.2026 - Current
- Picking, packing and scanning stock using warehouse systems.
- Assisted team members with picking, packing, and processing tasks to enhance overall warehouse operations.
- Filled bins and boxes to ensure workspace organisation and operational efficiency.
- Supported team targets through accurate task completion.
- Following safety procedures and working efficiently in a fast‑paced environment.
- Adapted schedule to meet varying agency demands. depending on agency scheduling.
Saturday Sales Assistant
QD Store, (Anstey)
Leicester, leicestershire
06.2026 - Current
- Provide friendly customer service and help customers find products.
- Responded to customer enquiries with prompt and informative answers about products and services.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Handled tills, cash payments, card transactions and lottery services accurately.
- Operated register to process payments via cheque, cash and cards.
- Conducted daily store opening and closing procedures, ensuring readiness for business operations.
- Restock shelves, maintain clean displays, and support daily store operations.
- Managed stock levels on shop floor and restocked items efficiently to ensure appealing store presentation.
- Replenished items and organised displays to keep stock looking professional.
- Maintained neat and orderly shelves through regular organisation, clean and organised through visual merchandising.
- Coordinated with departments to ensure consistent product availability across pet food, household, garden, seasonal, and homeware sections.
- Organised stock room, ensuring easy access to products and efficient inventory management.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Scanned products at high tempo and bagged securely for customers to carry.
- Unboxed and displayed new merchandise on sales floor boxes and stocked sales floor racks and shelves with latest items.
- Built displays of items for special promotions and updated signs with correct pricing.
- Confident working independently on busy Saturdays.
Tesco Colleague (Checkouts)
Tesco Stores Limited
Leicester, Leicestershire
11.2025 - 12.2025
- Delivered exceptional customer service, fostering positive shopping experiences in fast-paced retail environment.
- Maintained friendly, professional attitude to enhance customer interactions and satisfaction.
- Processed cash transactions accurately at the point of sale and card transactions confidently.
- Scanned products efficiently and accurately to ensure charges were correct for the customer.
- Executed product scanning swiftly to minimise waiting times at high tempo and bagged securely for customers to carry.
- Organised shelves to improve product visibility and maintain clean, appealing displays through effective visual merchandising.
- Maintained clean, safe working environments to eliminate accident risks.
ECB National Programmes Activator (Cricket Coach)
Bharat Sports Club
Leicester, Leicestershire
05.2025 - 08.2025
- Delivered engaging and safe cricket sessions for All Stars and Dynamos, fostering enjoyment and skill development for ages 5-11.
- Developed and delivered innovative training sessions focused on enhancing batting and bowling skills.
- Supported children's learning and development by leading small groups and communicating effectively to create an inclusive, positive environment at my club.
Teacher Assistant
St Patrick's Catholic Voluntary Academy
Leicester, Leicestershire
03.2023 - 03.2023
- Facilitated children's learning and engagement in daily classroom activities.
- Assisted teachers in managing the classroom and encouraging students.
- Motivated and supported pupils facing challenges, fostering their confidence and persistence.
- Organised classroom materials and resources, ensuring availability and readiness for daily activities.
- Organised classroom spaces and materials to enhance lesson preparation and student readiness.
- Cultivated patience and responsibility while engaging with young children in a supportive environment.
Education
BTEC Level 3 - Sports and Exercise Science level 3
Loughborough College
Loughborough, LEC01-2026
GCSE - English, Maths, Geography, Sports and Religion studies
Crown Hills Community College
Leicester, LCE01-2024
Skills
- Warehouse picking, packing, scanning
- Warehouse operations
- Inventory management
- Product scanning
- Data management skills
- Microsoft Office proficiency
- Organisational skills
- Ability to work under pressure
- Problem-solving and attention to detail
- Teamwork and Independent working
- Work ethic
- Organisational skills
Certification
- Level 2 Sports First Aid, 2026-02-01, CARECO TRAINING - Healthcare Training Specialists
- Safeguarding Level 2 Qualification, 2026-02-01, England and Wales Cricket Board
- BTEC Level 3 National Foundation Diploma in Sport and Exercise Science (Distinction), 2025-06-01, Loughborough College
- The Duke of Edinburgh Bronze Award, 2024-05-01, The Licensed Organisation
- ECB Cricket Coaching Training
- Strong Customer Service Achievement
- Retail & Warehouse Performance Achievement
Interest and Hobbies
- I enjoy staying active by taking part in cricket.
- Playing cricket is my main hobby, as it helps me develop teamwork, discipline, and fitness.
- I also enjoy volunteering, listening to music, and cooking in my free time, which allows me to relax and build creativity.
References
- Available on request.
Timeline
Warehouse Operative
BT Warehouse, (CTRG Agency, Temporary)
08.2026 - Current
Saturday Sales Assistant
QD Store, (Anstey)
06.2026 - Current
Tesco Colleague (Checkouts)
Tesco Stores Limited
11.2025 - 12.2025
ECB National Programmes Activator (Cricket Coach)
Bharat Sports Club
05.2025 - 08.2025
Teacher Assistant
St Patrick's Catholic Voluntary Academy
03.2023 - 03.2023
BTEC Level 3 - Sports and Exercise Science level 3
Loughborough College
GCSE - English, Maths, Geography, Sports and Religion studies
Crown Hills Community College