Jaroslav Gazsi
Dover,Kent
Summary
Reliable and adaptable individual with strong customer service skills and experience in fast-paced hospitality settings. Skilled in multitasking, handling pressure, and maintaining a positive attitude. Confident communicator with a background in public performance and a proven ability to engage with diverse people. Quick to learn, team-oriented, and committed to high standards of service.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work history
Waiter
La salle verte
dover, kent
09.2023 - 10.2024
- Helped reduce waiting times by swiftly clearing tables after use.
- Managed table settings for optimal dining experience.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Maintained knowledge of menu items, leading to accurate order taking.
- Handled payment transactions to guarantee smooth customer checkout process.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Completed side duties such as refilling condiments, contributing to organised workplace.
Education
High School Diploma - Music
St Edmunds Catholic School
Dover 09.2023 - 05.2024
Skills
- Friendly disposition
- Serving techniques
- Special dietary requirements understanding
- Patient and calm nature
- Handling difficult customers
- Customer Service
- Table clearing
- Hot beverage making
- Health and safety standards
- Basic accounting
- Positive attitude
- Order taking
- Tactful communication
Languages
English
Fluent
Slovak
Intermediate
Accomplishments
Performed a solo piano piece at a formal event attended by all headteachers in Kent, showcasing confidence, musical skill, and the ability to perform under pressure.
Timeline
Waiter
La salle verte
09.2023 - 10.2024
High School Diploma - Music
St Edmunds Catholic School
09.2023 - 05.2024