Janette Roberts

• Full clean drivers licence
• Health and safety procedures
• Collection/delivery of wide range of parcels
• Successful delivery of tasks within tight deadlines.
• Increased efficiency of route planning software
• Effective time management and problem solving
• Established positive customer service through regular routes
• Maintained performance with clean and workable van

• Recorded exact position of specific features, updating digital form with survey data.
• Performed detailed site inspections hourly to be used in capture insights
• Calibrated and adjusted surveying to collect trusted and reliable data.
• Performed site visits to gauge developments and assess activity.

Variety of Temporary roles part time and full time for temporary agency and these include;

• Administration
• Customer service
• Hospitality

• Supported students in achieving personalised linguistic goals within desired timeframes.
• Established positive, productive classroom environments for maximised student engagement.
• Related course material to students' interests, preferences and experiences.
• Liaised with parents regularly for better student progress tracking.
• Maintained accurate records of student progress and attendance, supporting administrative tasks.
• Developed comprehensive lesson plans for students' improved understanding of the English language.
• Conducted regular assessments of pupil's work, providing constructive feedback for improvement.
• Set and marked written and spoken language exams.
• Tutored students struggling with specific barriers to learning.
• Assessed students' progress to create and implement action plans.

• Managed crisis situations calmly, ensuring safety and order within the facility.
• Liaised with legal teams, fostering better communication and teamwork.
• Maintained confidentiality by securely handling sensitive information.
• Facilitated efficient communication channels between clients and probation officers for improved rapport.
• Conducted regular case reviews for updated status reports.
• Coordinated case evidence to support positive client outcomes.
• Managed high volume client caseloads through planning and organisation.
• Handled case documentation safely and securely for optimised client confidentiality.
• Improved workflow with implementation of effective administrative procedures.
• Implemented new filing system to improve efficiency.
• Assured accuracy of data entry with meticulous cross-checking.
• Delivered timely case updates to related parties for informed decision-making process.
• Allocated resources effectively to meet daily operational needs.