Bernard Gunstone
Cardiff,South Glamorgan
Summary
Professional, trustworthy, and committed HGV Driver with over 15 years of practical experience. Careful heavy vehicle driver with proven history of meeting delivery schedules, Holding expert knowledge of UK roads. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Alert individual committed to strengthening team operations in highly stressful environments. Confronts challenges with strategic mindset. Resilient communicator acts quickly and reliably in fast-paced situations. Also, a Friendly customer service professional with 10 years of success in resolving customer concerns and enquiries. Skilled at accurately building rapport to retain clients .
Overview
22
22
years of professional experience
Work History
Team leader/Supervisor - Disab Driver-Operator
Future Industrial Services
Newport
06.2022 - 10.2023
- Transportation and cleaning of primary/secondary tanks (sludge, grit, sand, rags and plastic contamination)
- ERF cleaning and deep cleaning including rope access and baghouse cleaning
- Confined space trained for special access to perform manual and vacuum cleaning of silos, hoppers, vessels, buildings and industrial sites throughout Great Britain
- ERF cleaning services team leader and supervisor in all Viridor's and ERF Industries
- Calculated and managed teams in shutdowns and set up of jobs in a industrial sized scale
- Provided services such as the process of plant clean downs, blockage clearing, air pre-heaters, baghouses, fans, boilers, ash dischargers, conveyors, hoppers, grates, lab loops, decant pits, drainages on-site high-pressure jetting and operation and running of a disab.
HGV Driver
Neal's Soil
Cardiff
01.2021 - 05.2022
- Conducted safety and security checks on loads, ensuring goods were fastened before starting journeys
- Carried out safety inspections on lorries, including brake, tyre, oil, water and other basic checks before starting journeys, keeping in line with all regulations
- Travelled long distances expanding over 500 miles in Wales and England
- Assisted the transport teams and clients when loading and unloading goods from vehicles, using manual lifting or forklifts
- Used GPS systems and maps to easily navigate and plan routes to multiple locations both nationally and internationally
- Completed long haul deliveries annually, travelling over 500+ miles using excellent knowledge of UK roads to meet rigid distribution deadlines
- Transported 44+ tonnes of consumer goods across the UK each delivery
- Effectively coordinated delivery operations using Cigo Tracker, reducing delivery delays and responding quickly to schedule changes
- Planned and executed long haul routes ensuring speed, efficiency and delivery cost-effectiveness
- Made suggestions to improve deliveries, route planning, order processing and reporting
- Calculated and managed weight distribution ensuring vehicle and cargo safety
- Maintained excellent fuel efficiency throughout journeys to reduce excessspend.
Coach Driver
Apex Executive Travel
Cardiff
08.2015 - 01.2021
- Read maps and GPS systems to plan the safest and most efficient routes for booked journeys
- Processed cash payments when customers entered the coach, counting cash and providing change efficiently
- Liaised with managers before shifts to obtain information on coach bookings
- Maintained excellent customer satisfaction by arriving and departing at bus stops on schedule
- Operated vehicles in a safe manner, following highway laws and best driving practices.
Lorry Driver
D+A Media Link
Cardiff
02.2011 - 11.2015
- Manoeuvred HGVs into loading and unloading positions for inexperienced drivers
- Collaborated effectively with transport management to plan delivery schedules and routes
- Used excellent customer service when interacting with clients
- Loaded and unload machines efficiently, following health and safety code of practice
- Maintained excellent fuel efficiency throughout journeys, following traffic reports and changing routes if necessary
- Completed accurate paperwork for deliveries and logbooks.
Army Soldier
Armed Forces
Munster, Germany
02.2004 - 12.2010
- Meticulously guarded, patrolled and surveyed, reporting and effectively managing security breaches when required
- Maintained an extensive knowledge of first aid, CPR and emergency procedures through regular training
- Provided medical aid and support to those involved in terrorist attacks and other disasters
- Safely operated a wide range of vehicles weighing over 40 tonnes
- Manoeuvred military vehicles with strong defensive driving skills
- Organised strategies and effectively lead troop activities during military operations
- Marshalled and refuelled air fleets
- Delivered humanitarian and disaster relief missions
- Assisted in developing defence and attack strategies during combat, usually making quick and effective on-the-spot decisions
- User laser range finders and thermal surveillance systems to gather target data
- Operated armoured vehicle communication and navigation systems., Prepared and served ordered beverages, including coffee, espresso drinks and cocktails, conducting ID checks in line with Challenge rules
- Demonstrated full knowledge of all menu items, contents and preparation methods
- Oversaw bar inventory, restocked supplies, and placed orders
- Upheld high standard of cleanliness in all work areas area
- Optimised customer experience, serving each guest with sincere, positive, and enthusiastic attitude
- Processing cash, credit card and voucher payments then cashing up at the end of each shift.
Waiter Bartender
Harvester
Cardiff
07.2001 - 06.2004
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Refused drinks service to guests without appropriate proof of age.
- Prepared and served ordered beverages, including coffee, espresso drinks and cocktails, conducting ID checks in line with Challenge rules.
- Demonstrated full knowledge of all menu items, contents and preparation methods.
- Oversaw bar inventory, restocked supplies, and placed orders.
- Upheld high standard of cleanliness in all work areas area.
- Optimised customer experience, serving each guest with sincere, positive, and enthusiastic attitude.
- Processing cash, credit card and voucher payments then cashing up at the end of each shift.
Education
Llanedeyrn High School
Cardiff2022
Skills
- Experienced at cash handling
- Excellent customer service skills
- Loyal, adaptable and committed
- Time/Diary management Willingness to learn and use initiative
- Communication IT knowledge including
- Microsoft
- Office, Word, Excel and
- PowerPoint
- Problem solving
- Good telephone manner
- Establishing interpersonal relationships
- First aid
- Guard/Patrol management Communication equipment operating Army vehicle operating Strategically minded
- Team player
Timeline
Team leader/Supervisor - Disab Driver-Operator
Future Industrial Services
06.2022 - 10.2023
HGV Driver
Neal's Soil
01.2021 - 05.2022
Coach Driver
Apex Executive Travel
08.2015 - 01.2021
Lorry Driver
D+A Media Link
02.2011 - 11.2015
Army Soldier
Armed Forces
02.2004 - 12.2010
Waiter Bartender
Harvester
07.2001 - 06.2004
Llanedeyrn High School
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