Cai Ellis
Alsager,Cheshire
Summary
I’m a proactive and driven professional with a strong ability to connect with people and lead teams effectively. Over the years, I’ve honed my interpersonal communication and networking skills, building lasting relationships that foster collaboration and trust. I take pride in my professionalism, discipline, and ability to stay focused on achieving goals, whether I’m working independently or leading a team to success.
Whether it’s through public speaking, resolving client concerns, or collaborating on complex projects, I’m dedicated to delivering results and maintaining a positive, solution-oriented attitude. My goal-setting expertise keeps me motivated and focused, while my meticulous nature ensures I never overlook the finer points in any task I undertake.
With a solid foundation in CAD software and mechanical tools, I enjoy tackling technical challenges and paying close attention to every detail to ensure precision and high-quality results. I’m also comfortable with complaint handling and resolving issues promptly, always aiming to turn challenges into opportunities for improvement.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Telecoms engineer apprentice
Alpha Business Communications Ltd
Alsager, Cheshire East
12.2022 - Current
- Streamlined service delivery with thorough project management.
- Analysed critical assets and identified weaknesses and vulnerabilities, implementing countermeasures.
- Troubleshot voice and data cabling to support network connectivity.
- Travelled to off-site locations to complete necessary service work.
- Coordinated with cross-functional teams for successful project completion.
- Detected system defects within integrated system units and inter-assemblages through testing.
- Carried out regular maintenance checks to ensure optimal network functionality.
- Provided technical support to customers, enhancing their user experience.
- Maintained inventory of computer parts to keep accurate log.
- Enhanced client satisfaction with efficient troubleshooting of network issues.
- Resolved user problems using ICT support tools and methods.
- Implemented integration of hardware and software modules and components.
- Improved efficiency and productivity by acquiring new skills.
- Executed assigned duties with attention to detail and accuracy.
- Helped to prepare and execute projects under supervision.
- Used hand tools, power tools and heavy equipment to demolish existing building structures.
- Applied critical thinking skills to solve problems and address challenges.
- Transported, organised and distributed tools to on-site personnel.
- Participated in team meetings and provided input on relevant topics.
- Took initiative in learning new techniques, leading to improved performance.
- Adjusted quickly to new environments, working confidently with minimal supervision.
- Engaged productively in teamwork activities; fostered stronger relationships among colleagues.
Education
engineering/ design
Alsager Highscool
Alsager, Cheshire East 01.2019 - 07.2022
Skills
- Interpersonal communication skills
- Interpersonal networking
- Establishing interpersonal relationships
- Professionalism and discipline
- Successful team leadership
- Computer literacy
- Goal setting expertise
- CAD Software knowledge
- CAD software skills
- Mechanical hand and power tools
- Critical observation
- Networking
- Public speaking
- Meticulous eye for detail
- Complaint handling and resolution
- Professional telephone etiquette
Affiliations
- Mountain biking
- Archery national level
- Shooting national level
- Scouting/outdoor activities
Accomplishments
Taken part in numerous national level competitions as both an individual and as part of a team resulting in coming 1st in two of them and 2nd and 3rd in others. I hold a grade 5 certificate in clarinet with ability to play other instruments such as guitar and saxophone.
Languages
German
Upper intermediate
Italian
Elementary
References
References available upon request.
Timeline
Telecoms engineer apprentice
Alpha Business Communications Ltd
12.2022 - Current
engineering/ design
Alsager Highscool
01.2019 - 07.2022
Similar Profiles
Dylan BevinsDylan Bevins
Owner at Alpha Communications Civil Group, LlcOwner at Alpha Communications Civil Group, Llc
VIOLET CHAWASARIRAVIOLET CHAWASARIRA
Subscription Executive Administrator at Alpha Media Holdings (Daily business Language-English)Subscription Executive Administrator at Alpha Media Holdings (Daily business Language-English)
Eli CampbellEli Campbell
Managed Services Engineer at Business Communications Inc.Managed Services Engineer at Business Communications Inc.