Summary
Overview
Work history
Education
Skills
Timeline
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Your Name

Summary

Motivated and committed young adult with outstanding awareness of data protection, confidentiality and healthcare. Progressive perspective with an eye for detail, accuracy and British Law as a whole, I hope to further my expertise and knowledge.

Thank you in advance for your consideration.

Overview

3
3
years of professional experience

Work history

Complex Care Support Worker

ANHEDDAU CYF
HOLYHEAD, ISLE OF ANGLESEY
08.2022 - 06.2023
  • Maintained thorough case history records and wrote detailed reports outlining observations, diagnoses and treatment plans.
  • Referred clients to various community resources for additional support with housing, transport or childcare.
  • Helped offenders integrate into community after release and improve attitudes and behaviours.
  • Developed prevention and intervention programmes with a patient centred approach.
  • Utilised cognitive behavioural, motivational enhancement and structural family therapy based on individual treatment needs.
  • Evaluated patient behaviour, moods and other responses to determine correct diagnosis and devise treatment plans.
  • Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
  • Directed emergency response in crisis situations to diffuse tensions and prevent violence.
  • Presented clients with alternative approaches to resolving identified problems using positive coping skills and methods.
  • Reduced unnecessary risk of institutional care by treating high-risk clients living in community.

Pharmacy Technical Assistant

Boots the Chemist
LLANGEFNI, ISLE OF ANGLESEY
02.2020 - 08.2022
  • Created new customer profiles and updated changes such as demographics, allergies and new medication in pharmacy computer systems.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Managed inventories, rotated stock, removed expired or damaged products and resolved discrepancies in drug counts.
  • Received, reviewed, dispensed and labelled over 300 prescriptions daily with expert accuracy.
  • Compiled customer demographic, allergy and medical history background.
  • Assessed whether prescription charges should be paid, in line with guidelines.
  • Ensured customers left feeling informed and confident about their healthcare needs.
  • Identified and counted drugs for new prescriptions, refills and clinical trials under pharmacist supervision.

Education

Diploma of Higher Education - HEALTH AND SOCIAL CARE

Coleg Menai
Bangor, AND
2020

NVQ Level 5 - Pharmaceutical Technology

BOOTS THE CHEMIST
2020

GCSEs - HISTORY

YSGOL DAVID HUGHES
Porthaethwy
2018

GCSEs - ENGLISH LANGUAGE

Ysgol David Hughes
Porthaethwy
2018

GCSEs - WELSH LANGUAGE

Ysgol David Hughes
Porthaethwy
2018

BTEC Level 3 - Business Studies

Ysgol David Hughes
Porthaethwy
2018

Skills

  • Behavioural therapy techniques
  • Crisis consultation
  • Behaviour pattern recognition
  • Eye for accuracy
  • Confidentiality and discretion
  • Self-disciplined
  • Polite and friendly
  • Professional manner
  • Well-organised
  • Exceptional communication skills
  • Superior written skills
  • Advanced research skills
  • Mediation

Timeline

Complex Care Support Worker

ANHEDDAU CYF
08.2022 - 06.2023

Pharmacy Technical Assistant

Boots the Chemist
02.2020 - 08.2022

Diploma of Higher Education - HEALTH AND SOCIAL CARE

Coleg Menai

NVQ Level 5 - Pharmaceutical Technology

BOOTS THE CHEMIST

GCSEs - HISTORY

YSGOL DAVID HUGHES

GCSEs - ENGLISH LANGUAGE

Ysgol David Hughes

GCSEs - WELSH LANGUAGE

Ysgol David Hughes

BTEC Level 3 - Business Studies

Ysgol David Hughes

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