VICTORY UFUOMA EFEDODAMA
Birminghambitj
Summary
Experienced Senior Therapeutic Support Worker with a Level 3 Diploma in Health and Social Care (Adults). Skilled in trauma-informed practice, safeguarding, PACE, emotional regulation, and behaviour management. Proven ability to lead teams, develop care plans, and support children, young people, and adults in residential, community, and crisis settings.
Overview
8
8
years of professional experience
1
1
Certification
Work history
COMPLEX CARE SUPPORT WORKER
Cavalry Healthcare
Shrewsbury
2024.12 - 2026.04
- Kept accurate records of patient's progress, aiding in monitoring effectiveness of care plan .
- Handled challenging behaviour effectively ensuring safety of all parties involved .
- Promoted independence among patients through skill enhancement activities .
- Possessed strong knowledge of medical terminologies used daily in interactions with other healthcare professionals .
- Administered prescribed medication to ensure timely treatment.
- Responded quickly to emergencies, reducing potential risks for patients .
- Monitored vital signs regularly, prompting immediate medical intervention when necessary.
- Responded calmly to manage crises and emergency situations.
- Safeguarded client information with strict adherence to privacy and data security policies.
- Offered trauma-informed resources and care options for clients undergoing crises.
CHILDREN SUPPORT WORKER
Core Healthcare
Birmingham
2024.11 - 2026.01
- I take care of kids in a home environment, focusing on creating a nurturing and safe atmosphere.
- My daily tasks were waking night, I strive to promote their growth and development while fostering a sense of security and joy in their daily lives.
Senior Therapeutic Support Worker
Apple Care
Sutton Coldfield
2025.09 - 2025.11
- Lead, mentor, and support a team of therapeutic support workers, guiding them in trauma-informed approaches and behaviour management
- Oversee safeguarding procedures, ensuring full compliance with policies and regulations
- Develop, implement, and monitor personalised care plans tailored to the emotional and behavioural needs of young people
- Facilitate key work sessions, transitions, and emotional regulation support
- Maintain accurate records including incidents, routines, and financial logs
- Conduct reflective practice sessions to improve team performance and ensure best practice
- Collaborate with multidisciplinary teams to ensure holistic care and progress tracking
- Applied trauma-informed and PACE approaches to de-escalate challenging behaviours
- Assisted in developing routines, activities, and educational support plans
- Maintained safeguarding, behavioural, and medical records with accuracy
- Contributed to team meetings, policy reviews, and care planning
SUPPORT WORKER
First Active365
Birmingham
2024.06 - 2025.01
- Provided comprehensive care to patients by ensuring their physical and emotional needs were met.
- Calmly managed occasional outbursts or difficult behaviours from clients exhibiting excellent crisis management skills.
- Helped organise engaging recreational activities to enhance the social skills of patients.
LIVE IN SUPPORT WORKER
SteadyCare
London
2023.09 - 2024.10
- Created positive relationships with clients through practical support and companionship, improving overall quality of life.
- Maintained client dignity and respect throughout personal care support, including dressing, showering, and toileting.
- Assisted clients with daily household cleaning, laundry, and food preparation.
- Planned client meal plans, shopped for ingredients, and cooked meals.
- Prevented accidents and falls by ensuring cleanliness and tidiness of service user homes.
- Administered medication with rigorous planning and record keeping.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Actively listened to client concerns thus creating a comforting environment.
HEALTH CARE ASSISTANT
MILLENIUM CARE AGENCY
London
2023.01 - 2024.01
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Monitored and documented client behaviours, activities, and development, aiding appropriate care plan management.
- Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
- Supported clients with rehabilitation and socialisation in community settings.
- Planned, prepared, and served meals for [Number] clients, strictly following prescribed dietary orders.
- Adapted support where possible to increase service accessibility.
- Collaborated with external support providers to maintain good care continuity.
CHILDREN AND FAMILIES SUPPORT WORKER
Fenwick Healthcare
London
2022.10 - 2023.08
- Administered medication with rigorous planning and record keeping.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Encouraged active participation in group activities, fostering teamwork spirit amongst children.
- Assisted service users to obtain and access community resources.
- Offered emotional support to distressed children, providing comfort during difficult times.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Improved self-confidence in children by consistently providing positive reinforcement and encouragement.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
SELF-EMPLOYED
Kay Nice Concept
2018.05 - 2020.11
- Company Overview: Edo State, Nigeria
- Developed unique art concepts for game development.
- Conceptualised characters and environments, enhancing visual storytelling.
- Collaborated with design team to ensure consistency of art style.
- Worked closely with directors, contributing significantly towards achieving artistic vision.
- Adapted quickly to changes in design briefs, maintaining productivity levels.
- Created compelling storyboard illustrations to guide film production teams.
- Utilised Photoshop, Illustrator, and Procreate to create digital art and animations.
- Arranged subjects creatively for artistic shoots and sessions.
- Edo State, Nigeria
Education
Diploma - adult care: Capacity Nutrition and Diet
Lagos City Polytechnic
Lagos 2021.01 - 9 2022
WAEC - English Advanced
Igbinovia Secondary School
Benin city 2017.01 - 12 2020
A-Levels - undefined
Itohan Girls Grammar School
Benin city 2011.02 - 12 2016
Primary School Certificate - undefined
Learning Field Academy
Benin city 2005.09 - 1 2011
Foundation Degree in Science - Computer Science
University of Benin City
Benin cityLevel 3 Diploma in Health and Social Care (Adults) - Currently Studying
A1 Social care
BirminghamSkills
- Level 3 Diploma in Health and Social Care (Adults)
- Care Certificate (15 Standards)
- CPI - Non-Violent Crisis Intervention
- Leadership and mentoring of support staff
- Currently progressing toward Level 3 Diploma
- Safeguarding and child protection expertise
- PACE and trauma-informed care techniques
- Behaviour management and de-escalation strategies
- Risk assessment and incident management
- Reflective practice and professional development
- Policy implementation and regulatory compliance
- Accurate recording and reporting (behavioural, safeguarding, financial)
- Collaboration with multidisciplinary teams
Quality improvement techniques
Daily living assistance
Care management
Development support
Meal preparation
Communication skills
Community engagement
Care plan development
Mental health support
Social care
Medication Administration
Safeguarding policies
Building relationships
Therapeutic communication
Communication in healthcare
Autism support knowledge
Dementia care expertise
Child safeguarding knowledge
Elderly care awareness
Complex case management
Wound dressing
Complex case handling
Basic Life Support Certification
Mental health awareness
Empathy and compassion
Attentive listener
Trauma-informed therapy
Active listening
Problem-solving model
Basic First Aid and CPR certified
Certification
- Level 3 Diploma in Health and Social Care (Adults) (Currently Studying)
- Care certificate (15)
- Challenging Behaviour | CP| / Non-Violent CrisisIntervention updated 2025
- Challenging Behaviour
- Cognitive Behaviour Therapy
- Communicating Effectively
- Deprivation of Liberty Safeguards
- Dying, Death and Bereavement
- Fire training
- First Aid Awareness
- Health and safety infection Control
Languages
5,C1
Additional Information
Certified in CPI for managing and de-escalating challenging behaviours.
* De-escalation techniques: Talking someone down and calming them in a tense situation.
* Non-violent crisis intervention: Using verbal and non-verbal methods to manage a crisis without physical force.
* Risk assessment: Identifying potential triggers and warning signs that could lead to a crisis.
* Communication skills: Active listening and clear communication to understand and respond to needs.
* Problem-solving: Finding solutions to address the underlying causes of distress.
* Self-awareness: Recognizing your own reactions and triggers to stay calm and effective.
* Documentation: Accurately recording incidents and interventions for future reference.
* Teamwork: Working with colleagues to create a safe and supportive environment.
* Understanding behavior: Recognizing the reasons behind someone's actions and reactions.
* Post-crisis support: Helping individuals recover and learn from a crisis event.
Personal Information
Languages
English
Accomplishments
• Successfully mentored staff, improving confidence and retention
• Reduced behavioural incidents through implementation of structured de-escalation strategies
• Contributed to the development of the Statement of Purpose and conducted Location Risk Assessments, ensuring compliance and safety standards were met
Timeline
Senior Therapeutic Support Worker
Apple Care
2025.09 - 2025.11
COMPLEX CARE SUPPORT WORKER
Cavalry Healthcare
2024.12 - 2026.04
CHILDREN SUPPORT WORKER
Core Healthcare
2024.11 - 2026.01
SUPPORT WORKER
First Active365
2024.06 - 2025.01
LIVE IN SUPPORT WORKER
SteadyCare
2023.09 - 2024.10
HEALTH CARE ASSISTANT
MILLENIUM CARE AGENCY
2023.01 - 2024.01
CHILDREN AND FAMILIES SUPPORT WORKER
Fenwick Healthcare
2022.10 - 2023.08
Diploma - adult care: Capacity Nutrition and Diet
Lagos City Polytechnic
2021.01 - 9 2022
SELF-EMPLOYED
Kay Nice Concept
2018.05 - 2020.11
WAEC - English Advanced
Igbinovia Secondary School
2017.01 - 12 2020
A-Levels - undefined
Itohan Girls Grammar School
2011.02 - 12 2016
Primary School Certificate - undefined
Learning Field Academy
2005.09 - 1 2011
Foundation Degree in Science - Computer Science
University of Benin City
Level 3 Diploma in Health and Social Care (Adults) - Currently Studying
A1 Social care