Jamie Moore
Potter Heigham,Norfolk
Summary
Hello, my name is Jamie and I'm a 23 year old guy currently looking for employment. I am an outgoing, friendly individual who enjoys conversation and meeting new people. I am responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of products that I sell and can quickly adapt to new working environments, products and trends. I have excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. I'm extremely hardworking, punctual and have full flexibility to work any shifts.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Assistant
Petbarn
Gold Coast, QLD
01.2024 - 04.2024
- Greeted customers and provided assistance with product inquiries.
- Stocked shelves, organized displays, and rotated merchandise for freshness.
- Sorted items into appropriate departments to ensure efficient store operations.
- Assisted customers in finding desired products throughout the store.
- Maintained cleanliness of sales floor and backroom areas.
- Processed customer payments using cash register and credit card machines.
Section Leader
Lathams Of Potter Heigham (QD Stores)
Potter Heigham, Norfolk, United Kingdom
09.2022 - 11.2023
- Prioritized and organized tasks to efficiently accomplish service goals.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Delegated work to staff, setting priorities and goals.
- Ensured section was tidy and organized ready for customers.
Customer Service Assistant
Lathams Of Potter Heigham (QD Stores)
Potter Heigham, Norfolk, United Kingdom
09.2018 - 11.2023
- Greeted customers in a friendly manner and assisted with their inquiries.
- Organized promotional displays according to company guidelines.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Increased customer satisfaction by effectively answering questions, suggesting effective solutions and resolving issues quickly.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Adhered to company standards for quality service delivery while ensuring customer satisfaction levels remain high.
- Collaborated closely with colleagues to meet customer needs.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Balanced daily transactions with accurate closing processes.
- Processed customer payments quickly and returned exact change and receipts.
- Verified the age of customers when selling alcohol or tobacco products.
Night Shift Filler
Lathams Of Potter Heigham (QD Stores)
Potter Heigham, Norfolk, United Kingdom
09.2018 - 11.2023
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Performed daily cycle counts for accurate inventory tracking purposes.
- Followed all safety protocols while operating machinery and equipment.
- Maintained cleanliness of store aisles and backroom areas.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
Groundskeeper
Wroxham Barns ltd
Wroxham
08.2018 - 12.2018
- Provided directions to drivers to locate available parking spaces.
- Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
- Inspected vehicles upon entry and exit from the car park facility.
- Monitored parking area for safety, security and general customer concerns.
- Promoted efficient parking operations by providing instruction to customers and issuing numbered tags.
- Swept and power washed hard surfaces to remove grime.
- Watered plants, flowers, and turf to maintain healthy growth.
- Swept and raked leaves, debris, and other materials from the grounds.
Kitchen Porter
The Lion Inn
Thurne
06.2017 - 06.2017
- Operated industrial mixers and other food processing machinery to support kitchen operations.
- Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
- Monitored inventory to keep adequate stock of food items and supplies.
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
- Assisted cooks with preparing meals according to recipes.
- Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
- Inspected kitchen appliances regularly for signs of malfunction or damage.
- Prepared garnishes to complement dishes on menu.
Education
GCSE In Mathematics
East Norfolk Sixth Form College
Gorleston On Sea06-2020
BTEC Level 3 In Travel & Tourism
East Norfolk Sixth Form College
Gorleston On Sea06-2020
A Level In Media Studies
East Norfolk Sixth Form College
Gorleston On Sea 06-2020
A Level in EPQ
East Norfolk Sixth Form College
Gorleston On Sea06-2020
A Level In Criminology
East Norfolk Sixth Form College
Gorleston On Sea06-2019
GCSE In English Language
East Norfolk Sixth Form College
Gorleston On Sea06-2018
GCSE In Photography
East Norfolk Sixth Form College
Gorleston On Sea06-2018
GCSE In Film Studies
East Norfolk Sixth Form College
Gorleston On Sea06-2018
GCSE In Science
Flegg High School
Martham06-2017
GCSE In Spanish
Flegg High School
Martham06-2017
GCSE In Business Studies
Flegg High School
Martham06-2017
GCSE In Catering
Flegg High School
Martham06-2017
Skills
- Customer Support
- Team Collaboration
- Point of Sale Systems
- Product Knowledge
- Problem Resolution
- Quality Assurance
- Customer Service
- Stock Replenishment
- Product Merchandising
- Retail Marketing
Affiliations
- I enjoy going to the gym
Certification
- Full UK Drivers Licence
Timeline
Store Assistant
Petbarn
01.2024 - 04.2024
Section Leader
Lathams Of Potter Heigham (QD Stores)
09.2022 - 11.2023
Customer Service Assistant
Lathams Of Potter Heigham (QD Stores)
09.2018 - 11.2023
Night Shift Filler
Lathams Of Potter Heigham (QD Stores)
09.2018 - 11.2023
Groundskeeper
Wroxham Barns ltd
08.2018 - 12.2018
Kitchen Porter
The Lion Inn
06.2017 - 06.2017
GCSE In Mathematics
East Norfolk Sixth Form College
BTEC Level 3 In Travel & Tourism
East Norfolk Sixth Form College
A Level In Media Studies
East Norfolk Sixth Form College
A Level in EPQ
East Norfolk Sixth Form College
A Level In Criminology
East Norfolk Sixth Form College
GCSE In English Language
East Norfolk Sixth Form College
GCSE In Photography
East Norfolk Sixth Form College
GCSE In Film Studies
East Norfolk Sixth Form College
GCSE In Science
Flegg High School
GCSE In Spanish
Flegg High School
GCSE In Business Studies
Flegg High School
GCSE In Catering
Flegg High School
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