Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

Tse Yan Lew

Summary

An experienced customer service professional with extensive analytical and problem-solving skills who is pursuing a graduate degree in psychology. Additionally, I have experience working as an intern at a school as a teaching assistant, doing paperwork to assist the school office in maintaining a daily routine. Familiarity with Microsoft Office software, as well as Adobe software such as Photoshop and Illustrator. This includes Microsoft Excel, Microsoft Word, Adobe Illustrator, and Adobe Photoshop. Since I am an immigrant from Hong Kong, I am able to bring a unique combination of knowledge, skills, and a desire to make a significant contribution.

Overview

3
years of professional experience
4
Languages

Work History

Tian Tian Market
London, United kingdom

Store Assistant
02.2023 - 07.2023

Job overview

-Assisting customers with their inquiries, providing product information, and helping them locate items in the store.

-Replenishing shelves with products, ensuring they are properly organized and displayed.

-Monitoring and maintaining accurate inventory levels, including conducting stock checks and reporting discrepancies.

-Processing customer returns or exchanges according to store policies.

Global Source Electronics 2022
Hong Kong, Hong Kong

Exhibition ambassador
10.2022 - 10.2022

Job overview

- Representing the company to introduce their product to visitors
- Cleaning and rearranging the exhibition booth

- Collecting visitors information and name card

Collect point
Hong Kong , Hong Kong

Casual Retail Assistant
08.2022 - 10.2022

Job overview

-Receiving, unpacking and arranging new shipments from warehouse
- Addressing customer complaints and inquiries

- Cleaning and rearranging the store after hours
- Arranging and labeling goods in the display shelves

Hong Kong Baptist University Affiliated School Wong Kam Fai Secondary and Primary School
Hong Kong , Hong Kong

Teaching assistant
08.2021 - 03.2022

Job overview

Prepare PowerPoint for school educational psychologists to give speeches to teachers and parents.

-Prepare PowerPoint for school educational psychologists to give speeches to teachers and parents.

-Assists the school office in finishing paperwork such as the student circular and teaching schedule.
-Printing any supplementary notes as required

Nixxgen Animate
Hong Kong , Hong Kong

Retail Assistant
12.2020 - 07.2021

Job overview

  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Education

Hong Kong Baptist University
Kowloon, Hong Kong

Bachelor of Social Sciences from Social Sciences (Honours) in Psychology

University Overview

Skills

Data compilation

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Software

Microsoft 365

Adobe Photoshop

Adobe AI

Timeline

Store Assistant
Tian Tian Market
02.2023 - 07.2023
Exhibition ambassador
Global Source Electronics 2022
10.2022 - 10.2022
Casual Retail Assistant
Collect point
08.2022 - 10.2022
Teaching assistant
Hong Kong Baptist University Affiliated School Wong Kam Fai Secondary and Primary School
08.2021 - 03.2022
Retail Assistant
Nixxgen Animate
12.2020 - 07.2021
Hong Kong Baptist University
Bachelor of Social Sciences from Social Sciences (Honours) in Psychology
2022.06
Tse Yan Lew