Summary
Overview
Work History
Education
Skills
Hobbies
LANGUAGES
Awards
Timeline
Generic

James Zheng

Summary

Motivated and detail-oriented aspiring finance professional, with strong communication and collaboration skills, adaptable in fast-paced environments, strong analytical thinking and problem-solving skills. Dedicated and skilled at maintaining accuracy under pressure with a keen eye for detail and a strong focus on delivering high-quality results, to enhance customer satisfaction and drive strong, long-lasting relationships with clients. Complete with strong organizational skills and commitment to contributing to organizational success while also building a long-term career in the financial sector.

Overview

4
4
years of professional experience

Work History

Sales assistant

Fortune supermarket
01.2024 - Current
  • Organized stockroom, ensuring easy access to products and efficient inventory management.
  • Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
  • Maintained an up-to-date knowledge of product features, benefits, and availability.
  • Assisted customers in locating products and provided detailed information to enhance shopping experience.
  • Managed stock levels on the shop floor, promptly restocking items to maintain store presentation.
  • Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.

Work Experience

Lloyds Banking Group
08.2025 - 08.2025
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set with excel
  • Developed analytical skills by getting experience in analyzing data using excel and consulting a client on future business decisions

Associate

PwC
07.2025 - 07.2025
  • Gained valuable insight to different teams within PwC, including audit, tax, consulting and business operations
  • Analyzed customer data to identify trends and anticipate customer needs.

User/website Tester

USERTESTING
06.2022 - 09.2023
  • Identified issues, analyzed information and provided solutions to problems.
  • Tested companies websites to ensure it provides the most enjoyable and efficient experience by giving feedback about the processes on the website.

BAKERY WORKER

BU MAMA
01.2022 - 09.2023
  • Maintained spotlessly clean, tidy working environments for optimal bakery hygiene standards.
  • Streamlined baking processes through the introduction of efficient techniques, reducing preparation time.
  • Developed team working skills as the process of making cakes is very interconnected with other colleagues.

Education

GCSE's -

Bohunt School Worthing
Worthing
06.2024

A LEVELS - Maths Grade-A, Physics Grade-A, Economics Grade A

Worthing College
Worthing
06-2026

Skills

  • Multitasking efficiency
  • Knowledge retention
  • Organizational skills
  • Stock counting
  • Customer Service/communication
  • Customer engagement
  • Excel spreadsheets (intermediate)
  • Goal oriented
  • Complex Problem-solving

Hobbies

  • I love playing basketball which requires strong communication and team-working skills to succeed.
  • Chess, participating in national tournaments, which requires deep analytical thinking and strong focus
  • Gym, going 3-4 times a week consistently, requiring discipline and resilience to push myself each session


LANGUAGES

English
Mandarin

Awards

Bronze DofE award, HSK 3

Timeline

Work Experience

Lloyds Banking Group
08.2025 - 08.2025

Associate

PwC
07.2025 - 07.2025

Sales assistant

Fortune supermarket
01.2024 - Current

User/website Tester

USERTESTING
06.2022 - 09.2023

BAKERY WORKER

BU MAMA
01.2022 - 09.2023

GCSE's -

Bohunt School Worthing

A LEVELS - Maths Grade-A, Physics Grade-A, Economics Grade A

Worthing College
James Zheng