Tyheim McCalla-Simpson
London/Aberystwyth
Summary
Dedicated professional with a strong focus on time efficiency and multitasking, complemented by excellent customer service skills. Proficient in money handling and stock management, ensuring smooth operations and customer satisfaction. Demonstrates basic computer literacy and hygiene consciousness, contributing to a well-organised and clean work environment.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Sales assistant
H&M
London
02.2024 - 07.2024
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Utilised excellent communication skills to provide detailed product information.
- Delivered exceptional after-sales service, encouraging repeat business.
- Managed till operations smoothly, reducing waiting time for customers.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
Customer advisor
DHL
London
04.2023 - 01.2024
- Assisted customers in product selection, resulting in increased sales.
- Escalated unresolved issues within appropriate channels guaranteeing timely resolution.
- Enhanced customer satisfaction by promptly addressing queries and concerns.
- Resolved customer complaints effectively, maintaining brand reputation.
- Input customer information, call notes and personal data onto internal database.
Kitchen assistant
Sahara Grill
London
12.2021 - 01.2023
- Assisted in inventory management to avoid food wastage.
- Maintained cleanliness throughout the kitchen for improved hygiene standards.
- Contributed to team communication, resulting in better workflow efficiency.
- Washed dishes quickly after meals service to free up space in the kitchen area.
- Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
- Peeled, chopped and sliced vegetables as required by recipes, accelerating cooking times.
- Assisted chefs with meal preparations for smoother service during peak hours.
Education
GCSEs -
Lammas School & Sixth Form
London 09.2016 - 07.2021
A-Levels - Sports Science/Biology
Lammas School and Sixth Form
London 09.2021 - 07.2023
Skills
- Time efficiency
- Money handling
- Multitasking efficiency
- Basic computer literacy
- Hygiene consciousness
- Customer Service
- Stock management
Timeline
Sales assistant
H&M
02.2024 - 07.2024
Customer advisor
DHL
04.2023 - 01.2024
Kitchen assistant
Sahara Grill
12.2021 - 01.2023
A-Levels - Sports Science/Biology
Lammas School and Sixth Form
09.2021 - 07.2023
GCSEs -
Lammas School & Sixth Form
09.2016 - 07.2021
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